ベストウェスタン プラス サンズ

泊まりやすいホテルです。

On a Sunday night in late December, I saw a mouse in my room. The front desk simply asked, “Would you like to change rooms?” and mentioned they would report it to the owner when they came in. It seemed that the hotel did not treat this as an emergency. At check-out the next day, there was no comment about the incident. When I asked if the issue had been properly communicated, I was told they were “waiting for a response from Expedia,” which made me feel like my concern was misunderstood as a request for compensation. The staff’s response was businesslike, and the facility itself left an average impression. The live music at the pub on the ground floor ends by midnight. This hotel may be more suitable for those seeking standard service rather than expecting hospitality or hygiene management.

いつも最高な滞在です。 バスタブがあれば尚最高です。

Awesome! It's comfortable for me to staying this hotel, big and clean room, big and soft bed etc. I will reserve this hotel again when I return to Vancouver, definitely!

How clean the room was

Was excellent

Nice stay again Been here b4

Friendly and helpful check-in. Thanks!

Bed was very uncomfortable, small and located too near the wall. No side table on that side as well. Not a great setup. I had to make my own makeshift bedside table out of a luggage rack and a towel. I feel that is unacceptable in a hotel room. Staff was fine. No issues. Room was clean when we arrived.

Clean room and staff

We love the location, close to seawall for walking every day and also is close to a family member which makes the stay ideal.

The outside does look dated, however the rooms we had were updated and in great condition. We did need to change rooms mid stay due to an extra noisy guest above us but the mgmt team moved us right away when we made them aware of things. Both of our roooms were at the back of the hotel overlooking the parking lot, so not much of a view in the "city view" advertised. Bathrooms were compact but had good showers and were clean. Bed was also good size and very comfy. We would probably stay there again should the need arise to visit Vancouver overnight.

Location of the hotel is covenient because bus stops is easily accessible.Housekeeping is good, it is well maintained and cleaned. The only downside is the washroom exhaust fan is not working but overall we had a great stay.

Super Lage zum Strand, Mitarbeiter im Hotel sehr gut in allen belangen.

en buena ubicacion , solo un poco viejo el hotes

Excelente localização, quarto e banheiro ótimos e funcionários atenciosos.

The staff just didn’t care, the place was packed with customers they couldn’t care less.

Staff very efficient and courteous. Overall hotel and rooms very clean.

Helpful staff.

This is a very convenient location if you're visiting the West End.