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I requested a top floor room and was given a 3rd floor room. Bus loads of young people were on my floor and made for a noisy evening. Quite frustrating, especially when travelling on business and having early morning meetings.

Hot tub was good, late and no towels but called front desk and they restocked the rack quickly. Breakfast was awesome, mixed berries snd cream for the waffles was a bonus

excellent from service,staff and bfast!

The hot tub was left with a sign that was not clear and you couldn’t use it. The staff were very short & not accommodating. Many times we were welcomed with rude states and abrupt rude responses. The. Breakfast was good but more variety would be nice. The towels were raggedy, knob for the shower would barley budge, and we were not given the adjoining rooms we had requested and were told that they were preparing for us….. there was puke all over the main floor bathroom , and workers cleaning shoved us out of the way to get into the elevator while we were trying to get to our rooms.

Breakfast was good staff was polite and hotel was very clean

The breakfast was amazingand it was fresh the room was clean and staff was amazing

Room was nice and clean no carpet in the room which I prefer. Breakfast was good nothing fancy. Elevator looks old and a bit scary. 😅

Lovely staff and nice breakfast!

Great breakfast

Great stay

The pool was very cold and the hot tub was not hot. We stayed for several days and my kids only went in once due to this. Staff were nice and the breakfasts were really good.

Breakfast was fresh Didn’t use the hot tub

Front desk were very friendly and efficient. Room and hotel was very clean. Breakfast was great.

i usually enjoy staying at this location, however over the years it seems the property is lacking in upkeep. it feels very dingy, dated and old, despite the renovations — which are nice. i do like that they have laminate flooring in the rooms as opposed to carpet. but, there is only 1 elevator, omg soooooo slow. the bathtub/shower drain was clogged, so the water reached past my ankles by the time my shower was done. gross, so gross. everytime you flushed the toilet, it stayed ‘running’ so you have to call maintenance everytime or fix it yourself. ugh. annoying. they don’t use an actual duvet cover; they use a top sheet, the duvet, and another top sheet overtop — 😵‍💫. so the unwashed and exposed duvet has seen many guests. the stairwell also smells like dog pee. so you’ll smell random air fresheners or sprays randomly to mask the smell. there were kids running through the hallways at midnight, parents shouting down the hallways —?? housekeeping is absolutely fantastic. front desk staff are more welcoming than the city centre location. i did pay for a 1pm check out, and at 1:01:00, the front desk is calling your room telling you to check out. i get it, they need to prepare to next guests, but ONE MINUTE after the hour??? wow. not sure i’d stay again or recommend to friends

Clean and comfortable

No tissues no hand soap

Breakfast was great

bath tub clogged..

Great location and breakfast was fresh. A great coffee machine that served different types of lattes etc.

The staff were all friendly all helpful. The room itself was decent, clean and somewhat updated. The hallways and stairwells could use a vacuuming - the high traffic areas (floors, walls, door handles, elevator, bathtub ) were in a bit of a rough state. If you are a light sleeper - do not stay here , the ceilings/floors and doors are paper thin. We listened to clanging doors, people running the hallway and stomping feet all night but the hotel was also packed this weekend so it was busy!