コンフォート イン カプスカシン

Staff was friendly. Hotel was very dirty. 2 other families cancelled their reservation as their rooms were filthy. The one bed looked like someone had vomited on it or bled all up the mattress. When mentioned the front staff said it was cleaned, but we suggested it needed to be thrown out. The floors were extremely dirty, looked like they hadn't been vacuumed or swept in weeks. It looked like bugs by my toilet, so I asked the cleaner to remove them but he used a Swiffer without the Swiffer pad and moved them over to the door jam where they couldn't go into the hall because it was raised. I asked him for a broom to sweep myself and he said he had no broom.

Room is generally clean and the staff were courteous. It’s a pet friendly hotel and can park by your room, which is very convenient for check-in.

Clean and accommodating

All good

The front desk person was absolutely fantastic. The lobby was full of people trying to get rooms and he served everyone with excellence and the greatest of attitudes. Extremely pleasant experience. The young man in the morning upon check out was equally as profession and efficient. 10 out of 10 for the staff. Bravo!

Staff was friendly. Especially the young lad on 3-11 this weekend. Breakfast was delicious. Room could’ve been vacuumed a bit better. Was dusty. Someone in a room near us was smoking because it came through our bathroom fan and was very strong. It woke us up. But this of course, is not hotels fault. Comfortable beds.

Courteous staff,

The room was perfect and the staff was great to deal with

Bed really comfortable. But, when came in, the bathroom was dirty. They sent someone to clean it. The next day, we came back to pour room after a long day and the room hadn’t been made. They ended up giving us a $20 discount.

Stayed one night driving through. Staff was really nice but was no hot breakfeast in morning. Hotel is a little outdated

The building is really gross, and the room is gross. Found exacto knife in the fitness room. Carpet beetles in the carpets in my room, spit on the walls, and other issues. Random fod and garbage around the hallways and stairwells. This was the highest price and the wordt room. Im feeling a bit ripped off. And chances are they are all the same. The window mesh has holes in it. The wall paper is peeling, ghe celing and wall has water damage. There is dirt on the picture frames, spit and debres on the floor. The fridge makes a rattle noise. They have some fitness machines, and a work out bench but no free weights. So im not sure what the bench is for. But they do have some other fixed machines that seemed ok.

Goo

Start are great.

The room was dirty. Floor had not been vacuumed. We asked for a broom, as we cleaned it. We were told that the room would be vacuumed the next day. It was not and the broom was still in the room with the dirt under it. Very disappointed with this stay and I’ve stayed there before and this was not an issue.

Pet friendly. Staff are great!

Room was dirty and had a terrible smell

Staff were very accommodating, and helpful, rooms reasonably clean, breakfast was ok, nothing to write home about, but edible.

Staff are excellent. Wifi a little annoying with too frequent password prompts but fast enough.

Staff are just great. Clean functional rooms. Beds not bad at all and pillows too.

Staff are great. Just perfect vibe.