デルタ・ホテルズ・カルガリー・ダウンタウン

It was really nice customer service.

室内設備もよい優れたシティホテルでした。ダウンタウンの北東角にあり、モールや大手スーパーも程近い好立地でした。周辺はやや寂しい感じがする点のみ留意した方が良いようにも感じました。 別料金の地下駐車場もリーゾナブルな料金でした。但し周辺は一方通行が多く駐車場への入るのは北側からのみなることには注意が必要ですが、逆に南からでる一方通行はそのまま空港に向かう道なので、空港にはとても行きやすかったです。

The front desk staff were friendly and knowledgeable. The room was clean and bright. It was quiet at night. Everything was great!

Equipe prestativa e atenciosa, quarto confortável, espaçoso e limpo. Permitiram acesso ao quarto antes do horário do check in.

Received a note after dark, that vehicle had to be moved from lot 2 hours before checkout to avoid damage from cleaning in the lot. I was not moving my vehicle to a public lot, at my expense, where I have seen drug users hanging out for the last 3 days. Thus, we had to leave the hotel 2 hours before our allotted time. Parking promotion for Chinook Blast was to be included, not sure if this is the case, because it appears I have daily charges on my credit card for this that have not been reversed. Thermostat would keep returning to Auto no matter what I changed the settings to. Hot tub was missing parts for the jets making the water pressure too hard. When I voiced my concerns and displeasure about my stay, I felt unheard and brushed off. Sad end to a 34th anniversary celebration. A positive note. Sam at the front desk was extremely helpful with our check-in and requests on arrival and Yenny was a very lovely room attendant.

Super attentive and friendly staff!

Yes

Outstanding option for reasonably priced quality stay in downtown Calgary

Everything was great! Staff customer service by everyone was above and beyond. Room was so nice, pool area was great! The restaurant was so nice ! Highly recommend staying here

Very clean , quick check in , stayover service was wonderful . The staff are friendly and always keeping the property clean, hard working crew . Great stay and our kids enjoyed the view of the Calgary tower . We were able to leave our vehicles secure to enjoy Walkable to mall , Telus conv centre , restaurants . On site the morning coffee shop is locally owned and brew a great cup and in the evening restaurant had great food ! And the bartender for an evening bevie was really nice ! We enjoyed it for our kids , girls weekend and family friendly !!

The bar staff, the servers in restaurant - attentive, friendly, fast service My stay at the Delta was great!

our stay was amazing the staff was so helpful and kind. our room was clean and had an amazing view!

Clean room

The check in staff and on site security were beyond great! Very informative and helpful, safe underground parking. So noisy with regular city noise if not use to it. Fire station directly below so loud sirens throughout the night. Hot tub has tile missing and in need of an update. Bathroom door has glass so if anyone goes to the washroom at night and turns on the light it brightens the entire room. Might suggest new doors or just adding a bathroom nightlight?

Staff was amazing! Dinner was top notch, room was perfect

Clean room, nice city room, as expected.

We chose this hotel to celebrate our anniversary, but unfortunately the experience was very disappointing. I called the hotel in advance to ask about any special welcome service to make the occasion memorable. I was told nothing could be arranged. Even with that low expectation, we were surprised to find that there wasn’t even a simple welcome note or acknowledgment of our anniversary upon arrival. The hotel itself is clearly showing its age, and many of the amenities one would expect from a property of this standard are either missing or no longer offered. Basic items such as robes, slippers, and even a luggage rack were not provided in the room and had to be requested. Additionally, the hot tub appeared not to have been cleaned in quite some time, which was concerning and further diminished the overall experience. Overall, this stay did not meet expectations for a special occasion or for a hotel of this category. We left feeling disappointed and would hesitate to return or recommend it for celebrations.

Staff were so kind and helpful! Clean rooms and amenities!

Friendly staff and clean room

All good