Hilton Garden Inn Toronto/Markham

4泊したがその内一日は部屋の清掃が行われず、洗面所のシンクの水を貯めることが出来なかった。また携帯電話が故障してホテルの電話から国際電話を掛けようとしたが 壊れていて最後の日まで利用出来なかった。全体として設備が老朽化している印象。

Clean room

Clean room, and can breakfast downstairs or deliver to your room.

My experience here was good. The most important thing is the room was nice. What I would want and expect in a nice hotel. Clean and well appointed. The front desk staff were also nice and helpful. So overall, very good.

Handicapped rooms do not have sufficient grab bars in shower. But rooms are clean and comfy

Parking was easy, next to hotel.

The place is clean, parking was easy, gym and pool are big and clean.

Our check in went well and the staff at check in were great. Our room had cold air blowing and we told them about it before we went out for dinner. They had someone come in to check it and told us it’s fine. We called again later in the night before again it was cold air and we were freezing and they said they fixed it after looking into it for a few minutes however in the morning the air was cold again. Definitely not ideal and not a good night in that aspect. We also had a do not disturb sign on our door and housekeeping walked in around 10am before we had gotten up. Luckily we were able to hear the door open and yelled to not enter. We were told by front desk that they had keys dropped off that had our room number and thought we checked out. It’s quite alarming since we had both of our keys with us and had obviously not checked out yet. They need a better system in place as this is not acceptable and dangerous.

The bed was stiff

Great location, friendly staff, clean room. Would definitely stay here again.

Staff were kind. Room was clean. Breakfast was good. Server was great

We’ve stayed here multiple times and this weekend just wasn’t up to their usual standards. In a chilly room with heat that didn’t work (not freezing, just chilly), a light that kept randomly flashing all night despite being off and 3 housekeepers having a lively “debate” outside our door in the morning. Not enough to deter us from staying here again but still not up to their usual levels.

Clean large room

Clean room

Clean rooms professional staff s

Clean rooms, staff friendly and helpful.

Excellent

One of the best place to stay with families. Customers services was outstanding and rooms are very nice

Not good hotel like similar grade in US, bad environment

Good quiet