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The hotel was so beautiful. It was older place with character. The room was spacious and gorgeous. The restaurant was great too!

This hotel was a disgrace of a stay. We stayed for 3 days and other than the price, everything was pretty terrible. The check in was very unfriendly staff. I asked what year the hotel was built and the front desk receptionist didn’t even know the basic history of a beautiful historic hotel that they work in. It’s 1896 based on a quick google search. In the 3 nights that we stayed we didn’t have our room tidied up once! Even though we put the door sign on to to do so! Using 3 day old towels is disgusting. On the third night we ran out of toilet paper and had to call the front desk to bring us this basic. No conditioner in the bathroom, just two shampoos. On the final check out day, we decided to go for breakfast. We came back to our room at 10:30 to find out the room was wide opened. I didn’t check out yet! This disregard for private property inside the room is appalling. I’m all for staying in small historic places but the management of this place is grossly inadequate. Dirty and dusty carpets throughout the property and inside the suite. No properr ventilation in the bathrooms. The air conditioner worked but the display was broken which made it hard to navigate the unit. The bedding is flimsy spring mattress which was very uncomfortable with 3 different types of pillows that are mismatched (one of the pillows was long in a queen pillow case) The sheets are low quality and very itchy. And the comforter is covered by bottom and top sheet which seemed to not washed.

Great location, so so service, had to remind housekeeping to clean the room even with the sign on the door.

Room was small. Bed was good. Breakfast was adequate. Good location.

Lots of road closures and construction makes it very hard to enjoy. But hotel has parking outback. It’s outdated but clean. Rooms are nothing special as they’re all outdated and old. I’d stay here again because price was perfect. Didn’t deal with staff at all so not much to say there. Pub that’s inside is great. Live music at times as well. Great spot fur e joying the whole square but lots of fencing surrounding construction adds a few mins to walk or hard for people with mobility issues

Good location, cheap. Breakfast being included is good. I upgraded my room and it was nice and roomy

10% off at the hotel restaurant

Carpets all throughout the hotel are dirty and need replacing. The buffet table at breakfast was disgusting. Crumbs and spills everywhere. Didn't look like it had been wiped down in weeks. Location was good.

Cool old building, reasonably priced, close to beach.

Good

They said breakfast was till 11AM, when I got there at 9:30 AM there was no food left

No elevators makes checking in and out challenging. Staff are very friendly and helpful.

the whole area is under construction currently and for all summer. very few gluten free options at continental breakfast or at the attached restaurant. building is old.

Great

This property needs a full renovation. Everything is very old. The beds was good, the sheets was clean.

Love love love this hotel

Nice place. Good service.

Brusque tone at check-out due to key card replacement, adjacent sidewalks and roads had jackhammers, tampers, and heavy vehicles making noise and dust. Apologies or discounts were not offered; notice of the noise and dust was not provided at time of booking or subsequently on arrival.

Construction hard to manoeuvre around

The staff are great but the property is old, which is ok as it is beautiful old building, but it is dirty. The carpets on the stairs are filthy & in the bedrooms to the point you don't want to walk around your room without shoes on. The furniture is old & broken, the fridge or lamp didn't work.