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Everything was great, except the AC in my room (401) wasn’t necessarily cooling properly

It was a cool little hotel. It was perfect for my stay. I enjoyed two street festivals right outside my door and ran between the two, dancing until midnight! (Salsa, Jerkfest) Staff was great. Room was great. Liked wearing the provided housecoat. Lots of coffee, tea choices, water, fruit, and candy! If I need to return to London, I'll stay here again. Note: I prebooked a cheap parking spot down the street using Spothero.

We had an amazing room, tall ceilings, very modern and clean. The staff was excellent. underground overnight parking is additional, but it was easy to find with great instructions from staff. excellent value for what we got. I would definitely stay here again.

Great stay overall, thank you for taking care of us.

I absolutely loved this hotel! The Covenent Market and restaurants very close. Front desk staff was very helpful in guiding me to the underground parking close by. I would definitely stay here again!!

Great location. Comfy bed and friendly staff.

We stayed here 2 nights - it was exactly what we needed. Comfortable bed and location. The staff were friendly and helpful. I like the idea of a code instead of a key to get into the main entrance (after hours) and your room. Room had everything we needed, comfortable bed, Smart TV, Large Shower. Location was great being at the centre of it all. The coffee selection was great; the Candy Bar helped with the sweet tooth. Note: this hotel does not have a Gym, Pool, or Breakfast. It is a boutique little hotel, maybe 18 rooms, in the centre of major attractions - Canada Life Place, Covent Garden Market, restaurants, bars,

Very Good

The only concern was the noise from the AC unit (central). They are in the process of insty new multy-split unit which will be virtually silent.

Very welcoming staff. Stayed for one day but it was worth it.

Great room for sure. If you park across the road for multiple days, buy the hotel's parking pass. If it's only overnight, don't bother.

Nice, clean and comfortable hotel with a spacious room. Just stayed one night passing through on a roadtrip. Great location downtown with plenty of restaurants/bars nearby!

Rooms were clean and cozy. Only draw back was that the air conditioning wasn’t cooling the room in any way. Sat between 22-25 degrees celsius all night, even when changed to cool until 18 degrees Celsius.

Clean room and peaceful Would stay again

This was a last minute booking, I only live about an hour’s drive away. We decided to stay in the city instead of going home. I booked this hotel because the price was a sale and it offered a continental breakfast. The email I got informed me that there is no staff overnight at the hotel, so we made sure we got checked in before 11 pm and said good bye to the desk agent. After getting into our room, we both had showers. The smoke detector started to beep. It beeped intermittently for about 90 minutes. Since there is not staff overnight, there is no one to inform, so no one to offer a room change or any other options. We waited awhile, waved towels around, contemplated just going home and then it stopped and didn’t go off again. We slept well, the bed was comfortable. In the morning at 9:00 am we went to the lobby expecting the continental breakfast and there was none. We were going to make a coffee, it was out of water. The desk was not staffed at that moment, so we could not inform anyone of the lack of water. A few minutes later staff came to the desk, I informed them of the smoke alarm beeping, they apologized, said they would have maintenance check into it and follow up with me via email. I hope they filled the water.

Clean and central to downtown

Nice hotel. Tough area with homeless people. Although we had no trouble, it was uncomfortable walking around.

The hotel was amazing, and the receptionist/guest service staff were fabulous and helpful. They go above and beyond (Kunal, Shammiran & Mae), always with a beautiful smile and a big heart. I will definitely come back again.

An excellent downtown location across from Covent Market Square and great independent restaurants. Parking is off site underground across the street. Easy access and take advantage of the Hotel parking pass. Great couples room! Recommend Loft #407.

Ver