The hotel is in an area frequently by unhoused people and as woman travellers we did not feel safe in the area. As there is no parking associated with the hotel we were offered a discount on underground parking at the market building adjacent to the hotel. There is easy access for all into the market and into the underground parking by both stairs and elevators. I would not go into this parking garage by myself, especially at night. There is clearly a drug and unhoused problem downtown London and sadly I would not stay at this location again for the above reasons. The room was fine, however it was not explained anywhere that the water and beer in the mini fridge in the room was complimentary until we asked at checkout so we did not enjoy it. The housekeepers use very heavily scented cleaning products in the hallways which is not something I appreciate. The door codes were changed 3 times during our 8 hour stay which I assume is due to the neighbourhood. Perhaps valet parking would be a help to guests not comfortable with the parking and neighbourhood situation.