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This was a last minute booking, I only live about an hour’s drive away. We decided to stay in the city instead of going home. I booked this hotel because the price was a sale and it offered a continental breakfast. The email I got informed me that there is no staff overnight at the hotel, so we made sure we got checked in before 11 pm and said good bye to the desk agent. After getting into our room, we both had showers. The smoke detector started to beep. It beeped intermittently for about 90 minutes. Since there is not staff overnight, there is no one to inform, so no one to offer a room change or any other options. We waited awhile, waved towels around, contemplated just going home and then it stopped and didn’t go off again. We slept well, the bed was comfortable. In the morning at 9:00 am we went to the lobby expecting the continental breakfast and there was none. We were going to make a coffee, it was out of water. The desk was not staffed at that moment, so we could not inform anyone of the lack of water. A few minutes later staff came to the desk, I informed them of the smoke alarm beeping, they apologized, said they would have maintenance check into it and follow up with me via email. I hope they filled the water.

Clean and central to downtown

Nice hotel. Tough area with homeless people. Although we had no trouble, it was uncomfortable walking around.

The hotel was amazing, and the receptionist/guest service staff were fabulous and helpful. They go above and beyond (Kunal, Shammiran & Mae), always with a beautiful smile and a big heart. I will definitely come back again.

An excellent downtown location across from Covent Market Square and great independent restaurants. Parking is off site underground across the street. Easy access and take advantage of the Hotel parking pass. Great couples room! Recommend Loft #407.

Ver

Most uncomfortable cot i have ever used. The A/C venting was falling out of the window and would not lower how cold air was. It was on or off. That was it. This hotel was good for location but expensive to park and not too happy with the room.

Staff was over the top helpful good location

The room was super cute and the bed was comfy but the AC was TERRIBLE. It was so hot in my room and it would not cool down below 22 despite me having it set much lower. It is also evident that the hotel knows about this as there was a tower fan in the room. Overall, loved the location and the hotel itself but the heat made it very hard to sleep.

Front desk girl was very nice , room was clean , bed comfy. Parking was across the street . Great location less than a 5 min walk to Rock The Park !! Overall it was a good stay

It was close to everything I needed for my stay. The place was very clean, staff was helpful.

Odd layout with the bathroom and shower

The room was very stylish and well appointed. I rated it 4 stars because there was what I can only describe as a urine smell in my room. It was pretty strong. The candy and the cold drinks in the lobby was a nice touch. Be aware that parking is not included and not onsite and that the area outside of the hotel is not the safest place to be at night.

This place should work on parking, parking is issue rather then that this place is amazing.

Always a great stay.

Room was nice. Very clean but the noisiest room I've ever been in. The fan was so loud. I had to put a pillow over my head to try to drown out some of the noise to sleep. Other than that, the room was fine, although I didn't really appreciate the coded doors

Great friendly staffs. Thumbs up for the understanding and accomodation of the staff

I really enjoyed how unique and spacious the room was. The staff was very friendly and helpful.

I have mixed reviews, however, overall our stay was good. The hotel is a cute boutique style which I love. The room is spacious and the shower is excellent. It was definitely one of the hottest and humid weeks of summer stressing the air con and it was pretty warm in our room. The staff rectified by bringing us a fan which helped a lot and we really appreciated. I prefer a flat fluffy pillow but these ones were a little large and firm and not as comfy for me. Linens were fine as well as the mattress. I like that there is complimentary water and juices and tea/coffee along with a candy bar. Fridge and coffee maker in the room are also convenient. The location is conveniently downtown. Beware if you have a car. Parking is available but costs extra and no in/out privileges. Can add up if you’re aren’t lucky enough to score free parking just outside the hotel in front of the terrific farmers market.

They do not accept debit cards, and this information should be posted in advance.