ハイアット リージェンシー カルガリー

Great

One of a kind hotel I have stayed in. The room was clean, has everything it needs, i dont know if it was just my understanding or not, but the floor was fantastically heated, which is another thing I love. The staff were accommodating and polite. It was quite an unexpected that housekeeping checked upon my room if If i like the room and have everything, which I appreciate so much of their hospitality, and I was able to ask for a few things from them and had it needed quickly.

Clean, friendly service. Would recommend.

The room was terrific but that’s where it stopped. On arrival we were told we could go to Thompson Restaurant within the building, we got ready and went down to find out there was a private function. The morning of checkout, we went to get a coffee in the attached coffee shop but it was closed till 10:40am, it was 11:11 that we were there and it was still closed. Nav at the front desk told us we could get coffee at the bar, we went to the bar, there was a sign “ wait here to be seated”, we waited 5 minutes while the waitress Lillian just looked at us, I called out and she finally came over, she had no idea what we were asking for. The service at this establishment has plummeted majorly. I would not return due to the lack of “Hospitality” by the front desk and cafe servers. The only person to display warmth hospitality was a young lady who spoke to us about Australia.

Didn’t have breakfast but dinner was excellent!

clean room, friendly staff

Close

The room was super noisy at night! Pipes and the fan made loud noises intermittently! Not a great sleep! The mattress needs replacing…not comfortable. Staff amazing Thomsons restaurant amazing - Surrounding area great!

Great place and staff

Will stay again next time in Calgary! Overall hotel was well maintained / clean. Very quiet. Conveniently located. Appropriately priced

Excellent room - large, comfortable bed and bedding, huge well appointed bathroom, in room fridge/Kurig/working station. Huge tv that casts well. I like the lobby - it's been well maintained and decorated nicely. The food at Thomson's was good (very good place for work breakfast meetings!) Location is excellent, very central and yet quiet.

Room was ok, semi upgraded. Hated the carpet. Location I guess was good

Staff was very helpful and room was very tidy and clean.

We had a blast

Great stay!

I booked last minute in the evening through Expedia, for a place to stay that night and when I showed up to the property they did not have the reservation. They would not accept the receipt that I had for the booking and I ended up having to leave and get another hotel. They were not nice about this and were rude and made no effort to find a solution. Very disappointing. They need a better system for getting their reservations from third party websites.

Clean rooms. Friendly srsff

Speedy service, clean room.

Clean rooms, friendly staff

Staff was great, very nice hotel in a great location