レルクス ホテル

Almost good!

Parking fee is expensive.

立地条件は駅も近く、スーパーのIGAも徒歩圏内で便利です。客室は壁紙がはがれていたりしていますが、夜休むだけの目的であれば十分です。 ただ、今回朝食付きプランを予約しましたが、内容はよくありません。初日はソーセージなどがありましたが、２日目からはパンとシリアルだけの朝食でした。高い追加料金を払うくらいなら、外で食べたほうが金額的にも内容的にも満足できるかと思います。

Never stay here! 1. Unreadiness. We checked in at 4pm and our room was not ready. The guy at the front desk asked us to show our IDs to see which room we were supposed to stay in. Then, to my surprise, he started texting the housekeeper asking if the room was ready. A short time later he informed the guest that the room had not yet been cleared. 2. Poor security. Most guests arrived before check-in time and were told to leave their luggage. However, there were no tags to put on their luggage and no keys for the storage room. One gentleman complained that what if it was stolen, but the man at the front desk kept saying that such a thing had never happened before. 3. Lazy staff. One front desk lady was smoking outside until she noticed a long queue of people waiting. 4. Mistake after mistake. When we went to the restaurant for breakfast, we were asked to show tickets. However, we did not receive tickets when we checked in. The next guests were exactly in the same situation. Unfortunately, some of them had to leave, probably because they could not complain in English or French about the mistake of the front desk staff. 5. Not enough staff. I was surprised to find that the person collecting breakfast tickets at the restaurant and housekeeping were the same person. They just want to make money. They must hire more staffs!

The location is good because Berri UQAM station is really close.

Les chambres etait correct mais tres vielles(tapisserie décollé dans de peinture a certain endroit. Le staff ne parlaient pas tous francais plusieur cetais un peut d'anglais. Le dejeuner etait de peitre qualités. Bon 2 chambres m'ont coûter 227$ taxes comprise mais il y avait un depot de 250$ par chambre pas mal excessif. Il y avais bcp de sdf qui rodaient dans l'hôtel. Le couvre lit etait taché. Bref je ne recommande pas cet hotel

Clean room, helpful staff.

Accommodating

Not Good

The room is clean

We had contacted the hotel to ask for the 2 rooms we booked at the same time could be beside each other, they said depending on capacity they would try to accommodate. Our rooms ended up being on separate floors. One room was very cold, the space heater that was in the room was broken. They almost refused to let us park our truck in the parking area, which we checked to make sure there was enough clearance with the higher before booking. There was a party and screaming in the middle of the night and very strong smell of marijuana.

Lors de notre arrivé nous avons fait la découverte d’un rat mort. Ensuite lorsque nous sommes entré dans la première chambre la salle de bain étais inonder et le plafond avais tomber sur le sol. La deuxième chambre qu’ils nous ont assigné, les draps n’étais aucunement changée il étais recouvert d’un fluide humain sécher. Lorsque j’ai demander un remboursement ils ont accepter et mon demander de faire affaire avec expédia directement pour qu’il traite la demande par la suite. Malheureusement l’hôtel reste injoignable depuis trois jours. Je n’ai toujours pas été remboursé. Très décevant!

Parking it extremely inconvenient, the main issue isn’t the smell in the rooms more so the fact that my deposit was never returned and there’s an extra $100 charge. I’m confused how a $60 room turned into $500, and the deposit was not $250

Great Moroccan queen working front desk

Excepté le chauffage qui etait bruyant et insuffisant le prix explique

The room was clean and air conditioning worked well. The staff were w excellent and the breakfast area was clean and good food

No water to drink, if u want the hotel park u got pay 35 for night and when i did the reser6

Yes

All was top-norch.Its winter only that the Heater wasn’t effective but i enjoyed my stay..

L’hôtel est un peu bruyant mais franchement pour le prix on met des bouchons d’oreilles pour dormir Bon accueil Bon croissant au petit déjeuner