クオリティ イン & スイーツ レジーナ ダウンタウン

ホリデイ・イン に宿泊された方なら想像が付く典型的なホテルでした。地下にジムがあったようですが利用しなかったのでわかりません。朝食は付いていましたが、パン、シリアル、ヨーグルト、フルーツとドリンクがあるぐらいでとてもシンプルですが、無いよりかは増しです。

Clean nice room and friendly staff.

Friendly staff

This stay was booked in error by over 1 month, immediately after booked, tried to cancel and they would not even look into it or offer another date. I was dealing with Expedia and the Hotel direct, and they just accused each other for the issue. I would NOT ever use either service again as to me it is pure theft.

Good

Déjeuners ordinaire

Did not stay at quality inn., construction was going on in front of the building. Lobby smelled bad, the desk clerk didn't speak English very well. Stayed at a different hotel.

Nice rooms! Clean! We booked 3 rooms. My one complaint: we requested a 1 hour extension on check out as one of our business colleagues had a delayed flight checking in very late. Night desk manager - very rude - not willing to accommodate because we’d booked with Expedia. Only if we’d booked direct, he said. Called in the AM and day desk staff - super friendly - agreed immediately to later check out. The night guy needs a lesson in good customer service! We would never have found the hotel if not for Expedia but may not return because of this experience.

The room was stifling hot upon arrival. I found a previous customer's comb on the floor by the bed, so attention to detail was maybe lacking.

Overall, I had a great stay — the room was clean, comfortable, and the staff were friendly. The only downside was having to pay extra for parking; it would have been nice if it was included in the stay.

The room was fine the elevator sketchy parking area was sketchy the area was bad even the hotel kept the main door locked. Everything closes by 6 so very inconvenient to find food or anything.

front desk was not friendly, we were waiting outside for about 10 min where no body there and cannot go inside the building when we arrived, not as many guests as other hotels, can see the reason!

Parking is extra. Construction on

Overall friendly staff. Fresh cooked breakfast sandwiches. Snacks available for purchase. No issues with stay but hotel needs refresh.

Clean room staff was very friendly and quickly checked us in no problem

Disturbing and unfair

The hotel and room were satisfactory, the front desk employee was great - had to call him to find out how to get to the hotel because due to construction the gps directions did not work - we had to go down a back alley to get there. Expedia did not list that there is a $15.00 charge for parking so the pricing was not accurate. There was no hair dryer in the room. The bed was comfortable and free breakfast was good (choice of breakfast sandwich, hashbrowns and coffee or water - no juices or milk) I will not book with them again due to the location and the charge for parking - we have never stayed at a hotel that charges their guests to park their vehicle - not sure how many "walk in" guests they get - most, if not all, are travelling by vehicle!

Wasn’t clean and friendly staff

Worst expirence ever

Hotel staff were awesome. I had problems getting to hotel ( construction everywhere). Room was immaculate. I would have liked hand rails in the shower for my husband. I’m am peeved that parking wasn’t included with my stay. After I booked I was informed that parking would be extra. If I had known that I might have gone elsewhere. But I will say this. The parking was very convenient, right at back door, with a ramp.