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Room and beds were ok. I had to call house keeping to clean between the adjoining doors.

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Yes. All good. Staff welcoming.

The hotel was fool blown construction site. The drilling started at 8:45 in the morning and lasted all day. It was hard to have breakfast in the dining room because of the drilling noise. Dirty corridor and stairs, open sealing, wires out. Lot's of construction workers going around. I am working early mornings an was hoping to relax and sleep on my holidays. This was not possible.. I would like to have a refund for the 3 night stay

The rooms did not include the layout and beds described. There were crumbs and gum on the carpet, and there were major renovations going on so all common areas were not taken care of and even had nails laying around on the carpet.

The front desk staff and dining room personnel were friendly. We were there 5 days/4 nighs and not once was our room serviced. The heater in the room had one setting regardless of the temperature you wanted. It was full blast heat only. We had to shut the heat off to sleep and would wake up in a freezing cold room. We stayed there because of the indoor swimming pool which was cold. Too cold even for eager grandchildren. Last yearthe hotel was a dirty mess with lots of assurance that it would be great soon. One year later, worse than before. In fact, being retirees who had to schlep our luggage up staircases as theres no elevator was the least of our disappointments. I was told the "scrambled eggs" were fresh real eggs. I call b.s...the eggs were like eating yellow tasteless wet sponge. Nasty. The breakfast was the same daily which meant I didn't bother after the first plate of nastiness. There was an unidentifiable object in the hallways outside the door of our floor. It could have been a petrified hotdog or something but it was there the whole time. I recommend staying somewhere else the pool was the attraction but it's not worth it. It should be called Low Quality motel. Don't stay there.....it's not even a 1 star quality.

Unfortunately the property is under renovations which makes for property conditions being poor and not as clean as should be…. This has been going on for a long time and we may refrain from coming back until completed

Good place to stay

The premises are under construction and we were given a basement room, which could only be accessed via a stairwell that was filthy and under repair. It was pretty grim looking. We also could hear drilling all through the day. Not exactly a relaxing stay. To top it off, we were charged $60 to have our pup stay, which was ridiculous given the state of the place — there was minimal cleaning being done. Additionally, the sliding door in the room took two people to open. My sister had a rough room, which was much nicer and renovated, on the top floor of the hotel, for the same cost. Honestly, it was just insulting to have to pay the same price to stay in a noisy, dirty basement room.

OK

Front desk gentleman was great, helpful kind and friendly.

Room was clean but getting to the room was un pleasant. Had to walk down a hallway into a construction site and the take stairs. No elevator access.

Several windows boarded up upon arrival, not a good look. There were no rooms on the main level and no elevator. The entire main level was undergoing renovation. The ceiling was dripping, buckets were in the middle of the hallway leading from front entrance toward where rooms were. The breakers were going off so food was cold and had to be re-heated in the microwave. Same breakfast every morning. Dining area cool and required space heater. The only thing that good was my room was clean but there was no table to sit at (only chairs), no coffee pot, mug or coffee in rooms, the phone was not attached to a jack, and the good thing was that the staff were friendly and the construction workers helped carry my bags upstairs. On day 2 of my 4 night stay, I was locked out of my room and had to go back to the main desk with all my bags to get a new swipe key. It seemed safe despite appearances.

My room had a bed and two steel chairs. Not the sofa bed they advertise. No table or dest to eat food. They are doing renovations and the Indian people are living in there, cooking in there, and working till 10 pm. I've traveled all over the world and this was the worst hotel I have ever stayed in.

Very friendly staff.

Unfortunately for staff 2 hockey teams from Beverly Bandits -u13 &u11 were also staying there. The parents stood in hallway drinking alcohol and setting up ironing boards with food on them blocking hall and being very loud. Staff tried to quiet them but security was physically pushed and verbally abused. After that staff rarely responded to our concerns and hockey teams continued for 2 nights well after midnight. Saw/ heard several incidents that were disturbing from them parents involving children/ parenting skills. Staff should have involved local police to help resolve this behaviour.

Great staff, great room. Noisy hallways when sports teams are staying but well worth the money!

Hotel was hard to find as it wasn't marked with any signage visible from the road. Property is under much needed renovation and from the road just looked like an old hotel possibly being used to home the homeless. There should have been at least a temporary cloth banner of some sort etc. Also, no signage upon entering the hotel to mention please excuse the mess as we renovating to serve you better. Upon walking in late at night the gentleman behind the desk did not even look up at us much less greet us. Bed, couch and nightstand need to be moved to clean, it was disgusting. Decent area.

Construction on road staff was friendly but no coffee in room you have to go downstairs

Staff was very friendly and courteous.