レジデンス & カンファレンス センター キッチナー / ウォータールー

３週間滞在中、部屋の掃除が４〜５回来ない事が有りました。 隣まで来てるのに、なぜか一番端の私たちの所は忘れてしまったようです。 室内の椅子も汚れ染みがひどく、とても座れる状態ではなかったです。勿論変えてもらいました。TVもあったのですが、リモコンが使えなかったです。クレームを言って、４日後にやっと電池を替えてくれました。

Used to be a great deal to stay at residences for ball tournaments very cheap, but knowing what you’re getting. Now they charge hotel prices without offering any hotel perks or conveniences. Single beds are garbage, paper thin walls and the tv picture and sound in every room for our team cut out and froze every 14 seconds. Really disappointed this time around. If we’re paying hotel prices, we will just stay at an actual hotel next time. Big positive was the lady at the front desk was fantastic and very accommodating allowing me to check in a little early during a thunderstorm delay. Hreat customer service!

Easy, simple, safe, clean and a very economical place to stay if not looking for any additions frills

Super friendly customer service! Room smelt and looked clean! Totally suggest for a family on a budget! Or team event!!!

Free parking, Freshco grocery store and many restaurants in walking distance. Full kitchen and lots of room. We love staying here and it’s right off the 401 so very handy for travellers.

Lots of space in the room and the price was very affordable

Met the need

Good condition overall. Shower head needs work. Left some items behind by accident they must’ve taken it or thrown it in the garbage. Don’t trust the cleaning staff in your room

I enjoyed my stay it was very clean

Arrived and room smelled like smoke. Reported and told no other options but that room. Few days in there was an unannounced “bed bug inspection. They turned all the bedding into balls and sprayed the room. With our things in it while we were not there. When I went to the front desk someone told me they were supposed to email, call and leave a letter about it. Ants in the kitchen all over everything. Much damage to the place. Light fixtures broken, walls damaged. Parking near the access doors is extremely limited. You have to park around the back of the Building and hike in with your things. 13 day trip and no bedding changes and no towels. Had to empty our own garbages and recycling and when we asked about it they told us to take It to the dumpster ourselves. Paid 100% up front for the entire trip. On departure they tried to tell us we still owed 208 dollars. After looking at the system they decided it was bc we booked on Expedia and and for some reason the amount of the discount given was shown as owed in their system. The smell of cigarettes is strong when someone stands out back and smokes outside your room. At night a tow truck company called KW towing parked in a spot right outside the room with the diesel engine running for hours. It sounded like a horrible loud engine and we had to call the desk. They said they would send security. We watched security talk to the row of ruck driver for an hour and laughed and left. It’s not a hotel.

It was clean and well kept. Great value for the money.

Student residence. Two beds, kitchen (which I didn't use) work space. Air conditioning. I did not check to see if the small TV worked. Shower head needed to be improved. I needed a place to sleep and this covered my needs

The rooms were very clean, please consider putting kettles in the rooms

We stayed at the Residence & Conference Centre for four days, using it as a launch point to explore southern Ontario. Keep in mind, you’re booking a dorm-style room—it’s a bit rough around the edges. There was a musty smell when we first walked in, though we eventually went nose-blind. The A/C felt a little underpowered, but I travel with a fan, so I was comfortable. That said, you get a two-bedroom suite with a private bathroom and a kitchenette. Since we had our own camping gear, we were set up for cooking, which worked out well. The beds were okay, the bedding was clean, and the area felt safe. It’s conveniently close to Tim Hortons, McDonald’s, and the highway. For a longer stay like ours, it offered great value. The staff were friendly and helpful, and the on-site laundry was a bonus. The laundry card system might be a bit tricky for some, but if you run into trouble, just ask the staff—they’re happy to help.

Very loud HVAC vent made sleeping difficult, kitchenette was not very helpful without any dishes, cutlery etc and no coffee maker or even a kettle

These rooms are very dated with 30 year old blinds that barely function, a tv that has sound cutting in and out, plus missing some basics like coffee and tea that most hotels offer. The air/con kinda worked if you set it below 70. It's great to have two separate bedrooms but the place seemed manky overall for the room rate that one pays. In general, the KW area lacks good hotels near the airport. So you can chance things with a private bnb or a cheap motel I suppose.

clean and quiet. Toilets looked cracked. Property looks worn

Pretty spartan, kitchenette had no utensils, etc

Room smelled really bad,(both rooms). Stayed at Mohawk college residence the week before it was wonderful. This was similar, just a bit gross. You could get used to the smell after an hour. Smoke alarm went off after every shower, remember to keep the bathroom door closed, a quick fan should stop this. Holes in the wall where lights have been changed. Woke up in the middle of the night thinking it was morning because the blinds were broken. Cable on tv would blank out the sound every 30 seconds for About 3 seconds( annoying). Would probably be fine if it didn't stink. Maybe just should have manned up and got another room. Probably would have been great. Good luck

as said it was ok ! The elevators need to be replaced!