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it’s was great

Breakfast was fantastic, location was very good, Parking was easy and the staff was very helpful. Would definitely stay there again when visiting Hamilton.

Second time staying there, this time was super popular because of a game next door. Only issue was 1 of the 3 elevators were down but other than that great place to stay, conveniently located, affordable, and always a cab outside! Starbucks, groceries steps away!

the lack of a continental breakfast was inconvenient. If you do not want to spend money at the in hotel restaurant, door dash in food for breakfast or leave the premises to get food then I recommend packing breakfast foods such as muffins, fruit, cereal and milk and bring it yourself. I did however appreciate the secured parking the only suggestion is may not bring a full size truck as the height restrictions for the garage is 6'2" and, we noticed a few trucks attempting to enter and getting damaged as well as the parking is low/tight so a full size truck is not ideal in the underground parking especially when it is a full capacity. The rooms was clean and the hotel staff pleasant and helpful. I really liked that housekeeping comes everyday to clean the room, make the bed and restock in room amenities rather then just at the end of the stay. when you are a busy mom on a tournament/competition weekend the room can quickly become a disaster but coming back to a tidy definitely provide a calm moment when walking through the door. This hotel does have an onsite Starbucks which my daughter was obsessed with so its a teenagers dream. The Pool is nice and located higher up on the 3rd floor. I like that its not confined to a basement or with this particular hotel being in the area it is, it is not on the main level. The 3rd floor surrounded with windows makes for a great environment. Also liked that the gym was attached to the pool i could watch the kids while i worked out.

We did not have breakfast. Lots of security at parking.

The staff was very friendly,and the room was very well maintained. I found it to be a huge problem that they did not have stairs available and guests could only use the elevators. There was a concert and everyone got back to the hotel at the same time. Two of the three elevators broke so we were stuck waiting in a huge line. The staff did take groups up via the service elevator but it would have been more convenient to let people take the stairs. To be clear there were emergency stairs, but guests weren't offered their use.

Hamilton is a beautiful little city. Lots to see and do. In terms of the Sheraton it is a great hotel, great staff, clean rooms and was a wonderful experience. The only issue is that the city itself is experiencing an opioid crisis and homelessness simply is everywhere. It hurts the overall experience. Sad.

Hadde ikke frokost

The elevators werent working and it sucked getting up to my room after waiting forever to realize I didn’t have a microwave. I was also freezing because they only give you sheets.

The hotel is quite dated, and the rooms feel like stepping into a basic setup with a TV and bed. While the rooms are large, they’re also very empty, which felt a bit depressing. Noise is another major issue. The walls feel like they’re made of paper, letting in noise throughout the day and evening. You can’t move without hearing someone next door. The elevator wasn’t working either, so I had to wait 15 minutes just to get to the first floor. I wouldn’t recommend this hotel to anyone looking for a nice, quiet escape.

Front desk staff very nice

It’s odd that breakfast isn’t included, but everything else is lovely.

Room was great!

Clean and nice staff.

Excellent hotel.

Excellent

This was the perfect place to stay and close to the hospital. Very friendly staff, good food and very caring people. thank you

Great location for a concert at the TD Coliseum! Very clean rooms, restaurant and bar was great and all staff we encountered were very nice.

While Hamilton as a city is less than desirable, with a shocking amount of homelessness and addiction, we felt very safe immediately upon arrival to our hotel. We were met with friendly & classy staff throughout the facility. Parking was easy & included, we were close to our venue & the in-house restaurant had an excellent breakfast. We thoroughly enjoyed our stay & wished we could have stayed an additional night to rest & relax.