スーパー 8 バイ ウィンダム マクロオド トレイル カルガリー

Great place to stay. Exceptional customer service, especially Sheila

My wife and I were very disappointed with our stay. Let’s start with the good. The staff were very friendly and kind at the front desk. The room was and had clearly been cleaned. And the breakfast was at least decent. Here’s what made us leave a night early. I would’ve packed up the next morning but we had a wedding to be at and no other options. The Room: the pictures online make it seem okay. But then you get in there and there is the crappiest patch job in the bathroom ceiling from what I assume was a water leak, the walls were pealing off, vanity held together with a hope and a prayer, and let’s not even mention the air conditioning or I guess I should say lack there of because it was hot, muggy, and no air flow. And the slowest cleaning turnovers I’ve ever experienced. The Pool: would’ve been a decent pool. Except for some unknown and untold reason to us as guests the hotel had rented out space for swimming instructions to be taking place everyday all day. So the pool basically was unusable for us. I could go on. But I am just so disappointed that rather than even attempt to sleep another night in the pit we decided to drive home straight after the wedding. No refund or care really given.

Good

Great receptionist. Very helpful

I switched to a smaller room from the biggest one , with no change in the amount charged to my cc. Im pretty sure I ended up paying double the price for the room I actually stayed in. Staff during the day are excellent. Staff during late hours not so professional. The parking is by far the worst I've ever seen for a hotel.

I didn't like that I was charged just over $25.00 for early check-in - slightly less than 2 hours. Didn't like the fact that foul smelling water bubbled up the drain of the kitchen sink. Sounded like pipes banging on and off all night.

Nice suite

Breakfast

The stay was really good

It was clean but needed to have some work done on the rooms. Very old and the updates were like a bandaid on a cut that needed stitches. The hot breakfast was one of the worst I have had. The rest of the breakfast was standard so I was able to get enough to eat. I felt that the price did not match what I got

Good

The room was clean , the staff was very good specially the ones that were working when I checked out they were very helpful

The air conditioner in our room was very noisy when shutting off

Staff very welcoming and efficient. Room was comfortable and clean. Continental breakfast was much better than most I’ve had - almost a real buffet. The only negative was the park lot was a little small.

I arrived quite early and just wasn't able to check in early. I inquired about storing my luggage etc as I was going to be elsewhere for a while and it was not a problem at all. They locked up my belongings and I picked them up after i was done and could check in. The hotel is a motel layout and it works fine. There were many other guests and I couldn't hear them at all. There is a breakfast as well.

Good

Suite was very big and perfect for the price. Staff very helpful.

Breakfast was okay

Room was clean and comfortable! Great bed and pillows. Staff was so nice and lent me a charging block since I forgot mine. Even upgraded me for free!

Clean room, friendly staff, AMAZING breakfast!