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Before this hotel was the super 8 it was Esther’s. It has a flourishing and unique eco system within this building with healthy palm trees and other tropical plants, streams that flowed in and around them and throughout the hotel. It was warm and humid and felt like you’d stepped into a jungle. There were multiple pools, 2 hot tubs, a sauna and there were families with children running and laughing and playing everywhere. Now? The hot tubs are boarded up with plywood, the sauna says it’s in use but it’s beside the drained hot tub and surrounded by other closed off areas and there was no indication it was actually useable. The one pool that they’ve kept open was cold and dirty and our kids decided they werent chances going in there! With a large hotel with many rooms we were maybe one of six others in it. I’ve never been compelled to write a bad review like this but super 8 has failed miserably at keeping this hotel alive. The only improvement that’s come from it is the carpets in the rooms were removed. And the amazing buffet breakfast Esther’s used to have? Now it’s an Indian food restaurant for dinner, and “free continental breakfast” is a yogurt cup or fruit loops and bread you can toast. Not even a waffle maker. This was the most disappointment I’ve felt and I had heard it had went downhill and was preparing for it. But this was much worse. Two thumbs down to super 8 for running this unique hotel into the ground.

Parking was fine breakfast area was clean but on the second morning a toaster popped a breaker and staff had no idea how to fix it so breakfast was cut of an hour before it was supposed to, on our first night a big fight broke out in courtyard right in front of our room no one did anything about it, a big sign feel right in front of us no one did anything about it, property is in terrible shape and we will never stay there again

Didn’t receive clean towels when room was cleaned, not swept floor

Towels weren’t replaced, had to ask for them after room was somewhat cleaned

Had do not disturb up for 5 days So when I needed the room cleaned I had bath mat left on floor and only 1 towel out of six set up in bathroom Floors weren’t swept But the bed was made

The staff was the only problem that I will mention. The front desk is understaffed. When trying to check in the 1 staff member was away from the desk for several minutes doing 1 of many things( extra towels). For an older person with hearing loss it was hard to hear what the staff were trying to say and some staffs English was heavily accented. The room, parking, and breakfast were good.

warmer pool water be good and maybe disposable slippers for pool areafor each customer

A simple, clean hotel. Not a big fan of the breakfast but the rooms are always clean.

It was great

Yes

Clean room

!

Room smelt like someone had smoked in it.

I was scheduled to stay 4 nights. After my first night I realized Friday was a holiday so I could leave a day early. I spoke to the receptionist who told me I would still have to pay for all four nights as that is what I booked. When I checked out on Thursday afternoon it was a different receptionist and she told me if I had made her aware prior to checkout I wouldn’t have been charged for Friday night. I explained to her that I had informed the other lady a day earlier and was told would be charged anyway. Her response was, “ she’s new and probably did know, maybe I would have better luck next time”. No offer for a credit on my next stay or anything else. I will probably stay elsewhere next time.

one towel given for 3 ppl. Unable to get more, condition of property is in need up cleaning and upgrading

It didn’t feel very safe. The room and bathroom were dingy and old and didn’t feel very clean

Parking was a little bit sketchy, but overall good. Breakfast was good, staff were friendly. The place was noisy, and the beds were dated. But overall, for a 1 night stay it was good.

awful staff

Rooms in poor state of repair.

Room was clean, nice pool, ok breakfast