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There isn't bottle water in the room.

Would stay anytime. Perfect location. Clean and spacious.

Nice hotel....a little dated but would go back when in London.

Everything was excellent

I found the rooms not overly inviting. The bed was comfortable with food quality sheets. The pillow were not comfortable. The shower head was pulled out of the wall and it took forever for the water to heat up. I didn't realize my room was going to be close to the train which was annoying when trying to sleep. I love the recycling box under the sink. I would stay again. One minor thing. Breakfast being served at 7 is late when you have to be somewhere for work by 730. 630 would be better. Great customer service, great area for convenience. I was a bit shocked to see I was charged a third party booking fee. Seems like when you are trying to save money and get the best rate, you end up paying for it in the end. It's a bit misleading when booking online through a third party, but i did call the hotel, and had that been mentioned on the phone I would have just booked it then through the front desk clerk.

Always a clean, well-priced and conveniently-located place when I’m staying in London.

We were not told upon check in that the wifi and tv service were having difficulty. Ie wire severed. There was literally nothing working. Phone in room dead.

The room was clean but needed a fresh coat of paint to cover paint chips in the walls. The bathroom door need a good washing to remove spots. The bathroom needed new chalking. The breakfast even though continental was definitely minimal compared to other hotels. The staff only greeted us as we walked through the lobby after we spoke to them. The parking was great. The bed frame stuck out into the bathroom doorway so that it was a hazard especially at night.

Room was great Breakfast was good and hot

Fantastic place

Two TV’s and a sofa

Super room; we had a suite with 2 queen beds. Bathroom was clean and beds were comfortable. The breakfast was easy to navigate and choices were okay. Coffee could use an upgrade for sure.

The room was large. Nice size living room and washroom. The beds were cozy. The desk was great, but the desk chair was too short (had to sit on knees). They had a convenient shop in lobby. It had a number of snacks, including ice cream. Breakfast was decent. It was nice that it was included in price. It was very convenient having Jack Astor’s attached to hotel. It stays open late. It was located in a nicer area.

Too many hidden costs

Great location for restaurants and access to UWO.

The location was very convenient, the room was clean and very comfortable. And the breakfast was great.

Staff was very friendly and accommodating, thr room was very clean.

Everything was great. Thanks

Great stay, no complaints!!

The room was spectacular! The staff was pleasant. Breakfast was not what we were expecting; the photos show a waffle maker and hot contacts that would have eggs, meat, hash browns, etc. There were bagels and some pastries. Meat and cheese sitting out… didn’t look fantastic. Good selection just not what the pictures show. Otherwise was a very enjoyable place, rooms are amazing, very spacious, loved that you could close the door between the living room and bedroom!