ハレ ラパ ヌイ バイ シェズ ジョセフ

Overall it was a terrible hotel. Not worth the price. First of all, the owner was not there at check-in time and we had to wait 30 minutes. The floor of the room was very dirty. The toilet sometimes did not flush. The water pressure in the shower was weak. The owner introduced us to a 3-day Easter Island tour, so we joined it. It was USD $100 per person. The tour was to visit the main tourist sites such as Rano Kau, Rano Raraku, and Ahu Tongariki. This was extremely bad. The car was worn out and did not start, and did not depart on time. The explanation for each step was long. The explanation continued until other tourists arrived and departed. They suggested that we have lunch when we arrived at Anakena Beach, but we arrived at 4pm. Unbelievable. They suggested a horse riding tour, but the schedule for the day was really bad. We thought we had arrived after 20 minutes of shaking on a rough road, but it turned out we had gotten to the wrong place and had to go back the way we came. When I checked the riding time, I was told it was probably 30 or 40 minutes later. Very disappointing. I canceled the ride and got a refund, but they did not refund the USD $30. They said it was for the extra fee for getting up early in the morning and the gas. I complained about the ride, but they said it was not my fault. They offered to take me to the airport for an additional USD $10, but I refused. I recommend not staying at this hotel. Do not join the tour. It was a really awful hotel.

すばらしいほてるてすおすすめします

By mainland standards, this is an unusual property. There is no signage indicating the hotel. The hotel is up a hilly driveway and what looks like the lobby near street level is for a different hotel. The owners and staff are very nice and live on the property, which is in a relatively quiet residential neighborhood. The hotel has a nice breakfast but they do not provide eggs. That wasn't important to me but it might be to others. There is no restaurant on the property beyond the breakfast room but it's a short walk to "downtown" Hanga Roa, where there are numerous restaurants. The area near the hotel has one or two restaurants and a number of shops selling souvenirs, as well as items of more interest to locals. Our room had an AC unit but I got the impression that most of the ynits did not. The room was spacious enough for 2 people. The property felt tropical, with lots of beautiful vegetation, particularly in the area of the breakfast area. If I returned to Rapa Nui, I would happily stay here again.

Terrible

Diego was very helpful with food suggestions and rode to and from the airport!

I would call this place a hostel versus a hotel. It is close to town, but there isn't much more positive feedback I can provide. My shower was about 18" wide and for someone who is a size 6, it was way too small. Plus I had to clean the hair out of the drain. My room was right by a light which was on all night, and in order for the AC to work, the draperies had to be open, as well as the sliding door to let the hot air out. Well, my room was right along the major walkway to other rooms, so I had to build a pile of pillows on my bed to give me any privacy. And the roosters starting to crow at 5:00 each morning sure didn't add to the ambience. There was nothing hot for breakfast, unless you consider toast hot. The staff, though, was extremely friendly, as were the chickens and baby chicks roaming wild.

The family that runs it is very nice. The "Hotel" is not as pictured and seems to share the facilities with the EcoLodge adjacent to the rooms owned by Chez Joseph. The picture to the left is not even associated with Chez Joseph, it is the Welcome area for EcoLodge. It was very confusing, the "Office" is in one of the rooms but no one was ever there. The facility is in need of many repairs and should be listed as a "Hostel" to be more accurate.

The staff was excellent especially Diego. He really went above and beyond. I had a lot of problems with my flight and luggage and he did everything possible to help. Even changed the dates of my stay without charging me. The hotel is conveniently located near many shops and stores.

They weren’t expecting us but after showing our confirmation number and a brief phone call by the staff member everything was Ok. They do not have 24/7 front desk staffing

Excelent, price quality

The only things to like: Erica, the manager who will do whatever she can to help; proximity to the popular parts of Hanga Roa (restaurants, etc). Understand that the property is home to tons of roosters and they crow constantly, day and night. And like most of the island, it’s surrounded by loads of rowdy and loud dogs. Since there’s no a/c, your choice is to keep windows closed and muffle (but by no means eliminate) the noise and be too warm, or open the windows and get a bit cooler but have to hear everything. There is no signage anywhere indicating the name of the property, so good luck finding it on your own. A tip: find the Eco Lodge next door and ask them how to check into this place (and hope Erica is around to do so). Checking in and out is very weird; best to just ask Erica. Oh, one more thing to like: a water cooler where you can refill your water bottles.

We loved staying at Hare Rapa Nui! The staff is extremely kind and went out of their way to make our visit memorable. They helped us with transportation and a tour of the island. They were very helpful in everything we needed and the breakfast was good too! We’d definitely stay here again!!

Warm friendly staff, clean comfortable room . At very short walk to everything i meeded, restaurants, shopping, bakery,and groceries

Muy bien en su localización , el personal de recepción regular , la única q tiene 100 es la Srita CONI de atención al huésped

Don't even think of staying at this place. The sheets had blood stains. The door screen was falling out. The hot water didn't work. The overhead light wasn't operative. As for staff, they were friendly and concerned, but I was told the owner doesn't care what the guests think. The owner doesn't want to repair anything. The property is very OLD and needs refurbished drastically.

Falta de mantenimiento en las habitaciones. Sucio con cucarachas

The hotel was a lovely retreat at the end of a long day touring the island, with some adorable and extremely friendly pets to welcome you back as well. Erika was incredibly welcoming and always made sure her guests were taken care of and was an excellent resource when it came to knowledge of the island and offered very good rates as a guide which was required to visit most places on the island. The rest of the staff were also lovely, especially Cony who seemed to work nonstop on any issue that came up for guests. Whether it was booking a taxi, figuring out tour options, translating everything to English or just making sure you had everything you could need for a stay, she was there every step of the way to ensure the stay was as fantastic as possible, all with a smile the entire time. 10/10

We loved our stay here! Rooms were comfortable and had everything that was needed. Cony and Erica were awesome, giving recommendations and helping us arrange tours and taxis. Would recommend!

OMG the cockroaches! I killed two in the room. There were roaming, noisy roosters outside my room, 1970 frayed towels in the bathroom, 3 bottles of hair conditioner (no shampoo) and a smear of blood on the white bed spread! I never saw any staff except for a room attendant who haded me a room card. The Travelocity photos were extremely misleading!!