Pullman Shenzhen North

Up to standard

酒店位置很好，3分鐘到高鐵站和地鐵站，美食廣場也在附近。酒店接待客人有禮，提供貼心的服務。第一天早到了，靈活安排提早入住，退房當天又可延遲退房兩小時，方便調度時間。房間景觀絕佳，整潔舒適（感謝保潔員工）。唯一要提的是隔音不盡理想，會聽到鄰房的嘻笑。前台Steven和Darwin，細心為我們搜尋觀光資料，讓我們更好安排行程。早餐精美，食物種類多也合口味。再到深圳必選的酒店。

Location is perfect. Room is great. The service is good.

We booked a two bedrooms, but from check-in until the next morning, the central air-conditioning system was filled with a strong smoke smell. While the hotel staff was responsive—delivering an air purifier to our room after we complained—the root issue (smoke odor in the central AC) was never resolved. This was particularly disappointing as we were traveling with children and elderly family members, making the poor air quality unbearable. The hotel itself is well-maintained, but this oversight significantly impacted our stay.

酒店非常新淨，樓層高（大堂設於46樓，房間在其上）景觀一流，鄰近深圳北站非常方便，服務人員十分有禮。唯一一項略為不足是床單略欠舒適。

再次入住，工作人員還記得我他們的服務態度非常好他們還記得曾經答應我的事情再次為我服務很滿意非常感謝他們的安排

A very nice hotel but my room did overlook a building site. I would also say the cleaning of the rooms was average at best although they are very nice rooms.

Excellent accommodations and service

地点特别方便，拉着行李箱走过去就好。酒店很高景色好，酒店清洁，早饭好，服务到位，友善！

나쁘진 않다. 중식당도 맛있음.

酒店房間非常整潔乾淨，職員由check-in, 執房，企係lobby既都會微笑及主動打招呼，唯一不足之處就是用酒店小程式想要索取毛巾及剃刀時，小程式居然話我距離酒店370米，超出酒店服務範圍，當時我係酒店房用酒店wifi上網，所以酒店要檢討相關服務。

A nice, perfectly located hotel, with pristine, spacious rooms. The staff was kind and attentive, but arguably not all members were very professional. Communication was difficult at times.The Breakfast buffet is superlative. Dinner is very limited.

酒店很新，房間舒適！網上看過酒店只開兩，三年，但洗澡地方門關不實，水往外洩，外面地布都濕透了！

Near the train station with good breakfast

Superb place def stay again

就在深圳北站旁邊十分之方便！

Just feel some smoke smelling on the next morning. But overall are very GOOD especially the customer services. Thankful for the room decoration and dessert for us. We will come again next time cos the hotel location is also good and convenience.

Almost good

在高铁旁边，如果需要赶高铁，是一个很不错的选择。

整體不錯，但Wi-Fi服務可以再暢順一點