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They served the same food 3 days in a row! Breakfast, lunch and dinner… The ac didn’t work in the room for the first 2 nights. I had to get moved to another room When I booked it said night clubs , seafood nights we never had any of it! The swim up bar closed every day at 6pm This was not an all inclusive hotel!!!!

you get what you pay for.

Had beautiful pool views were amazing recommend again

This property is nothing like advertised. Food inedible , no wine and bar non existent, 10 chaise lounges. Closed restaurant. Not worthy of anyone’s time. To say we were disappointed is an understatement

There’s no Wi-Fi throughout the entire resort it’s only in the common areas. It’s also not worth paying extra for the mini bar. They claim that they only restock it every other day but in my six day trip, mine was only restocked once after I called multiple times, & spoke to multiple people, telling them it was never restocked and they ran out of water bottles, so being someone who needs to take medication in the morning I had to remember to take cups of water back to the room at night

We were looking for a clean place to stay while venturing out to explore the Guanacaste region including several national parks and many beaches, so this met our needs. The room was clean, air conditioned and had a kitchenette which was a pleasant surprise. If we were looking an all-inclusive resort type of stay, it would have been a colossal failure. The food was cafeteria style, limited and not very good. The one bar that was open didn't have much to offer. The pools were nice, but otherwise there wasn't much to do. There wasn't any entertainment or activities. If you are like us and are looking for a clean place to sleep that is cost efficient this is your place. If you want a resort experience, this is not the place for you.

We had a nice time, was a short 1 night visit but will return again. Pools were very clean, food was just okay, rooms were roomy, clean and kitchen was a bonus and well stocked.

I honestly don’t understand how this resort is rated a 4-star property. This was the most disappointing travel experiences I’ve had. There is essentially no WiFi anywhere on the resort, which is unacceptable in this day and age. The rooms were extremely run down. The TV remotes didn’t work, we were constantly dealing with fire ants, and there were basically no standard amenities — no mini fridge, no iron, no coffee maker, nothing. It felt very bare and poorly maintained. The towels were disgusting. What were supposed to be white towels were gray, stained, old, and rough. Completely unacceptable from a cleanliness standpoint. The biggest issue was the food. The resort advertises multiple restaurants, a snack bar, but in reality, there was one buffet serving the same food every single day and it was terrible. My wife wouldn’t eat it, and even my 4 & 5 year-old kids refused the food. We basically survived on soggy French fries for an entire week. That alone should tell you everything. For comparison, I’ve stayed at all-inclusive resorts in Mexico, Jamaica, the Dominican Republic (multiple times), & Saint Martin every one of them was miles better than this place. This resort is run down and on the verge of going out of business. I genuinely cannot understand how it qualifies as a 4-star resort. Costa Rica itself is beautiful, the people are wonderful but I strongly recommend staying somewhere else To any Americans reading this: stay clear of Condovac La costa.

Mejorar la presentación y comida del restaurante.

The view is great! However, The resort is not kept well it looks decaying. I was very disappointed when i arrived. The people at the front desk were helpful. But i cant Say the same for the staff in the food service area for the exception of one young man who really took time to ask us if we needed anything everytime he was on shift. He should give lessons to the others on how to provide good service. One reason I actually picked this resort was because it was all inclusive, however the food was not the best. We ate out more than a few few times once we got to know the area. Unfortunately we will not return to this resort. It needs to improve drastically. Especially the restaurant. I was told by a local that this used to be one of the best resorts. Hopefully it can return to its forrmer glory.

Upon entering, it is somewhat clean, but you noticed the extreme rundown check in area, poolside dirty, broken items sitting along edge. Circus rides that look like they need to be torn down! Building & pool need new paint. The food was absolutely terrible. Hot dogs that look from the day before, ground soupy beef ..not sure. We ended up eating elsewhere rest of the trip. The “shuttles” were small pickup trucks that would come every 15 minutes go up and down around the resort…a joke. Pictures are nothing close to what you’re getting & paying for.

Nuestra experiencia en Condovac Papagayo fue realmente decepcionante de principio a fin. Desde que llegamos, el lobby era un caos: gritos y discusiones por una reunión de socios que daba una pésima primera impresión. Aun así, decidimos darle una oportunidad. Las instalaciones se ven completamente descuidadas y en decadencia: lámparas dañadas o titilando, techos con humedad y manchas negras, áreas viejas y sin mantenimiento. En el restaurante no había música, las mesas no tenían servilletas, los mesoneros tenían paños sucios y meros colgando de los hombros y el servicio fue terrible. La comida estaba muy regular y ni siquiera había atención adecuada para las bebidas. La habitación fue otro desastre: había una fuga de agua desde que entramos, el aire acondicionado no funcionaba y la puerta del baño estaba dañada. Intentamos comunicarnos múltiples veces con recepción por llamada y WhatsApp y nadie respondía. En el check-in incluso olvidaron entregarnos la información básica del hotel y horarios. Al día siguiente tratamos de confirmar el horario del desayuno porque nadie contestaba en recepción. Llegamos a las 10:15 a.m. y nos dijeron de manera muy negativa que el desayuno terminaba a las 10:00. Explicamos que nunca nos dieron la información y pedimos aunque fuera algo sencillo, pero no hubo ninguna intención de ayudar. Sinceramente, este hotel no debería estar operando en estas condiciones. El servicio, mantenimiento y atención al cliente son pésimos. Me parece una estafa l

Breakfast and all food was horrible. Of o could give this place a negative 100 stars I would.... hopefully other people don't get scammed as I did. All restaurants are gone they have 4 trays of food served buffet style and was nasty

Honnêtement les photos sur le site ne correspondent pas à se que nous avons reçus. La nourriture au buffet était toujours la même et ils n’avais que 5 choix plus des hot dogs. Mais manger sa tout la semaine c’était pas top. De plus, nous avons eu beaucoup de problème avec la navette fournie par l’hôtel. Nous n’avons pas eu de réponses avant notre arriver pour confirmer la navette donc nous avons pris l’initiative de commander un taxi cependant l’hôtel a écouter nos plusieurs messages sur leur répondeur et nous avais finalement envoyé la navette. Donc nous avons payer en double pour l’aller et la navette fournie pour le retour finalement n’était pas comprise donc nous l’avons payer aussi. Le seul point positif que je dirais c’est que l’hôtel se situe proche de la plage et qu’il y a 3 piscine. Il n’y a pas beaucoup de chaise longue. Et vous devez être en capacité de pouvoir marcher car les chambres si situés dans une cote apique qu’il faut monter à chaque fois que vous voulez allez à la piscine, manger, aller à la plage, dormir, aller a la réception. Sur le site aussi, il est indiqué qu’il y a des manèges ( ceux-ci sont en arrêt) et les restaurants ne sont pas ouvert.

Staff was great beds were ok. You could see people walking by through the crack in the door. You had to lock yourself in the room with the key. Food was not very good. Same thing every day. Only about 5 options. Facility needs a lot of upkeep. Drink options were limited. The hills were super steep. Not recommended unless you are fit. They did have a pickup that would take you around if it didn't already have 3 people in it.

Nice place and staff!

The resort needs a lot of TLC, but the potential to make it a 4-5 star is definitely there.

Beautiful view

Beautiful views. Friendly staff. Clean rooms. Not fancy by any means but, a good stay.

Pool was nice. The rest is garbage. The food is reused day to day hardly any alcohol choices no juice limited water none in room no bottle water. You cannot get around easy steep terrain. I got food poisoning so bad that I did not enjoy my trip. Throwing up and the other end dry heaves horrible waisted all this money for truly the worst vacation ever. Why on earth do you sell as an all inclusive. There was hardly anything to eat and the food just sat out all day in the heat.