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Room was very clean. Staff in the 1 restaurant that was on site were amazing. Very run down resort!! We arrived on Sunday and asked daily to get HOT water in our shower by Thursday night we finally had warm water. Shower towels finally got switched out Thursday during cleaning. Pool towels were thread worn out. Strings hanging from them. If you want no frills in an all inclusive this would be it. Outside showers by the beach had zero water to them. Patio furniture, chase lounges looked like you were going to fall thru them and very few of them! Would not recommend at all!!

Friendly staff, Clean rooms.

The resort was beautiful! Not much to do other than the beach, pool and the gym. It was more of a relaxing type of resort.

Bar wasnt really a bar swim at bar is fine but it closes at 6 PM. Food wasn’t worth nothing no buffet style just pork every day every now and again you’ll get fish. I don’t eat pork so I had to eat at local restaurants almost my entire stay so all inclusive is definitely not worth it. If you are vegan or pescatarian you can’t eat here also they served me pasta with nothing on it just pasta straight from the water. I have included a picture. I will not go back. most resorts do a complementary room Decoration for birthdays this one I had to pay 85 USD some staff was friendly so we were not.Ramon was like a robot. Pablo was very nice. The rest of the front desk staff was mediocre helpful both bartenders for poolside bar and other bar were great. Best part of the vacation was the drinks. housekeeping was nice and quick and sufficient no complaints there. review said they had a nightlife disco club it looked abandoned for years and so was the carnival rides for kids on property they were rusted looks like they haven’t used them in 20 years the night life club is one of the reasons why I book they need to specify It’s no longer available.

Excelente vista y amenidades, la comida deja mucho que desear, las bebidas de muy bajo presupuesto

All the cons: The concierge mentioned that the shuttle that takes you from point A to point B within the hotel grounds makes its rounds every 15 minutes, which is not true. My boyfriend and I waited almost twenty minutes for it and still no sign of the driver. We ended up walking up the hills just to get breakfast. Don’t get me wrong it was a good workout but when it’s in the middle of the day where it’s hot and humid and in flip flops, that was not ideal. Also the food selections at the one restaurant by the pool was subpar. We ended up eating our lunches and dinners outside of the hotel at the few restaurants nearby. You can’t go wrong with breakfast so we just had their fruit and eggs offered there. The options for drinks at the bars were not great. They only had one beer and bland cocktails. As far as the room, it was also not all that pleasant. The AC wouldn’t turn off so it was freezing cold anytime you’re in the room. The bed was as hard as a rock. There was a coffee machine and two mugs but no coffee available. The bathroom had a shower with mold growing on the bottom. There was no shower door which caused the water to spill out every time we took a shower, which left the whole bathroom floor wet. Who wants to walk on a wet floor? Lastly, there were only two towel cards offered per room. When you’re going to the pool or the beach everyday, you’re gonna need more towels! So we ended up reusing sandy towels for multiple days. Overall, would not recommend staying there.

El lugar es grande, tiene transporte gratuito por todo el complejo, pasa cada 10 mins. La piscina es normal, la playa también. Les falta actividades durante el día, algo que integre a los visitantes. Pero en general está bien.

The food and the place in general is not worth paying that much money for something that is completely abandoned and not sustainable

La atención del personal en general se lleva un 100 cada uno puso de su parte para que la estancia sea agradable, en cuanto habitación la infraestructura se nota descuidada, el sofá cama tenia polvo y no tenia buen olor me gustó y me llamó la atención que a la hora de cambiar las habitaciones se cambie el edredón también eso es 100% positivo. En cuánto a la comida esperaba un menú más variable quizás no tan básico, pero no significa que el sabor estaba mal. El área de piscinas estaban limpias el agua clara pero en la de los niños se están despegando los azulejos

I booked a trip with my family to this place! Overall the place where is located is a nice place but for the price worth the owner should definitely consider of investing with the renovations of the rooms they definitely need improved starting with the bathrooms, rooms, kitchen and living room some of the furniture was rusty and old specially the mattresses they looked very old. Considering with staff everyone there was nice with my family and I! I want to give a special shoutout to LEWIS the guy who was in the bartender area in the back! Amazing, kind and a good worker! He needs a raise customer service 100%! He deserves a 5 star! Food wise it’s fine they have hit or miss. Pools are nice! My disappointment NO WIFI in the rooms crazy to me! They need to work on that for sure! But I wouldn’t come back to this place again!

Pablo at the front desk was very helpful. I also communicated with a lady through message and she was helpful. The issue was MAINLY, my husband is in a wheelchair and this property had insanely steep hills! EXTREMELY DANGEROUS for someone in a wheelchair! I wish that they would have forewarned us or put us in a room that was wheelchair friendly. Our room was about a quarter of the way down. The furniture was old with best up paint and stains.

Food selection was terrible

I stayed one night at Condovac and honestly wished it had been longer! The resort was clean and exactly as advertised. It never felt overcrowded, even at the pools and lounge areas—which were open until midnight (although towel service wasn’t available that late). The rooms were spacious and comfortable. One of the AC units didn’t seem to cool as much as expected, but overall the stay was still very comfortable. No WiFi in rooms is a bummer. Beach access was a highlight—clean and easy to get to. Kayaks are available starting at 9am, and there were a few local vendors nearby selling treats like snow cones and handmade artisan items, which added a nice local touch. I really appreciated the continuous shuttle service around the property—it made getting up and down the hill effortless. The pools were warm and well-maintained. The food was delicious and had a home-cooked feel. Dinner included options like rice, pasta, potato wedges, vegetables, and chicken or fish. Breakfast offered traditional rice and beans, sweet plantains, eggs, pancakes, salami, fruit, and cereal. Lunch featured arroz con pollo, white rice, ribs, and salad. And the tres leches dessert was amazing! Coffee was always available, and alcoholic drinks were included—shoutout to the friendly bartender who made a caipirinha so good I wanted another! The only downside was the shuttle. Pickup from the airport is free, but return is not. It also isn’t 24hr (available from 7am–10pm). Paid $80 one way

The whole staff was amazing, the view was incredible. They had good hours on the pool and bars and restaurant. The truck shuttle did a great job and hotel was beautiful. Only negative I can say and it didnt bother me, was some buildings and walls needed some tlc and repairs, but I will come back.

Mejor el menú

No había variedad de comida con muchas limitaciones siendo un Todo Incluido. Se acabaron algunas bebidad

Great place amazing people love the food

Las instalaciones están en total abandono y deterioradas el personal trabaja con lo que puede y el menú no tiene variedad solo casados y no hay comida para niños. No es recomendable visitar ahora

The room was very clean. The staff came through and cleaned it every day. The staff was very friendly and always guiding you in the correct direction. The outdoor pool is awesome. Along with the food was great as well as the beverages. The excursion planner is very helpful and will get you to do exactly what you wanna do at a very good price. Awesome wildlife in the area with great views will definitely be coming back.

I was very disappointed with this resort. It advertises having two restaurants, but that's misleading. There is only one kitchen, and if you eat in the other seating area, the waiter has to leave and go to another building to bring your food. The food was poor in both quality and variety. The drink selection was also very limited, with very few liquor options available. Meal service was restricted to specific hours: breakfast from 7:00–10:00 a.m., lunch from 12:00–3:00 p.m., and dinner from 6:00–9:00 p.m. The main bar closed at 10:00 p.m., and the swim-up bar closed at 6:00 p.m., which was disappointing for an all-inclusive resort. Another major issue was the Wi-Fi. It was only available in the common areas and did not work in the guest rooms. Finally, I felt the customer service was inconsistent. The staff seemed much friendlier and more attentive to guests who spoke their language, which made us feel overlooked. Overall, this resort did not meet my expectations, and I would not recommend it based on my experience.