ルイス インペリアル ビーチ

Le buffet est excellent et varié! Il y a en revanche trop de chats!!! Ils sont partout Les gens ne respectent pas du tout les lieux :les serviettes de plage sont étendus sur les balcons ça rend l'hôtel beaucoup moins attractif !

Tolles Hotel 👍

Second year we have stayed here staff are excellent, good food as well

Recommended by friends - it didn't disappoint. Food very good. Evening entertainment some evenings disappointing.

Excellent friendly staff. Always helpful. The room was quite basic but had everything we needed. Great housekeeping. Felt like a personal service. Good pool area. Services explained well. Would return for a peaceful rest which was the reason we went.

We had an excellent stay at this hotel overall. The food was fantastic, and the all-inclusive package was a real highlight. The variety of snacks and quality of the alcohol were great, and it was especially convenient for our little kids. The staff at the front desk were incredibly helpful and friendly, assisting with every question we had. However, we did encounter a couple of issues. There were fire ants in the kids' pool area, which resulted in my kids and me getting bitten on two separate days. I requested that the area be sprayed to address this issue. Additionally, there were limited activities for children. Despite these concerns, our stay was really enjoyable!

This is my third time now. Always great service, food, availability of water sports, games etc to suit all ages Varied evening entertainment, plenty for kids and toddlers too. Spacious facility with 4 pools and lawned grounds, running to the beach and sea. The place is as busy as I’ve known it from the beginning of coming here. Staff are always courteous and glad to help you with anything they’re able. The popularity of the place speaks for itself.

Good hotel for families and nice location

We were on all inclusive basis. Food was excellent with a variety of food available all day. Animation team is great with different activities for everyone. Staff very friendly. Excellent service.

Fantastic trip, it was my birthday and the hotel team gave me champagne and a cake at dinner which was lovely! Hotel is a short walk to the private beach, which is part sandy part rocky. The indoor pool and adults only pool were fantastic to swim in, and as vegetarians we had lots of food options. Only con - Any tourist attraction required a long bus or a short taxi ride, prices are quite expensive for the distance travelled.

Nice property with children pool and nice adult pools as well. The food was really really good! We really enjoyed our stay. Rooms are basic but very clean and spacious. The only 2 disadvantages we had were that no one told us the kids club is completely closed in September and that there were many fire ants around the pool- once we said it to the staff I think they sprayed the area and couple of days later it became a bit better.

Good service, nice hotel and great location

Il personale particolarmente gentile ed efficiente, il cibo ottimo. Purtroppo la struttura mi ha deluso, è decisamente antiquariata e il rapporto qualita/prezzo non è idoneo. Sicuramente era un ottimo 4 stelle molti anni fa.. Necessità di una ristrutturazione importante. In camera c'è solo una presa elettrica (tra cellulari/tablet e macchina fotografica in tre persone non è sufficiente 1 presa) . Alle 7 di mattina nonostante la piscina ancora chiusa e nessuna persona nei paraggi i lettini erano già tutti occupati con asciugamani

Après une arrivée tumultueuse (due à une chambre communicante et à des voisins très tendus) nous avons pu avoir un changement de chambre le lendemain. Situation très bien gérée par la manager. L’hôtel est un peu vieillissant mais spacieux et les extérieurs côté mer sont très agréables. Côté piscine c’est très bien et surtout propre à l’exception des chats errants. Les repas sont assez variés et qualitatifs. Le service convient parfaitement. Globalement donc un séjour bien agréable à un prix très abordable.

Being completely honest, this is not a property we would recommend or ever return to. Having stayed at the Olympic Lagoon and Aliathon resorts, it really shows this hotel and resort for what it is. An old tired building, poor selection of restaurants and food choices for All Inclusive, and rooms that when we were packing, we realised how dirty and dusty it was as it had not been cleaned properly. I feel sorry for the staff because most of them are really nice and really helpful - but this is not a 4* resort or hotel!

Very friendly staff. All our requests were fulfilled. Except for the indoor swimming pool, which was not warmed up on the last day, due to low season or some work going on. The food was very good, the buffet was rich and abundant. The management was always present and visible. We definitely recommend this hotel.

Nice place

Welcome was pleasant and very helpful. Our room change was excellent however they forgot every morning to leave bathroom items we needed so we had to buy our own. The honeymoon suite was not what you would expect but pleasant. Room service for us was dismal and disappointing. the communication between guest and kitchen needs re training on how to speak to guests. Attempted to charge extra for every breakfast item on top of room service charges when we had inclusive breakfast. Vicky kindly stepped in but we felt this was not a comfortable experience as we were told.. as your husband is unwell " This time will be complimentary" it was the way in which the message was delivered could have been a little more sensitive than a scolding as if we were naughty school children being let off a punishment for not obeying rules. Vicky on the whole was the most amenable staff manager who tried to make our experience more comfortable. Parking on weekends can sometimes be difficult maybe staff could use other spaces rather than directly in front. The amenities for the children is wonderful and they are kept busy. the pools are glorious and will be much enjoyed in summer months. We thank Vicky and her team.

Mostly thanks to the amazing staff who did everything he can to make us happy. The rooms are outdated (regular keys in 2021) - but relatively large, the food is overall good (the dining room was renovated and it is very nice to eat there), indoor swimming pool was nicely heated - highly recommended for families. And again - the staff was so kind and helpful - thank you!

Hotel vieillissant - Aging Hotel Animation bruyante le soir - Evening noisy animation