Louis Imperial Beach

Second year we have stayed here staff are excellent, good food as well

Recommended by friends - it didn't disappoint. Food very good. Evening entertainment some evenings disappointing.

Excellent friendly staff. Always helpful. The room was quite basic but had everything we needed. Great housekeeping. Felt like a personal service. Good pool area. Services explained well. Would return for a peaceful rest which was the reason we went.

We had an excellent stay at this hotel overall. The food was fantastic, and the all-inclusive package was a real highlight. The variety of snacks and quality of the alcohol were great, and it was especially convenient for our little kids. The staff at the front desk were incredibly helpful and friendly, assisting with every question we had. However, we did encounter a couple of issues. There were fire ants in the kids' pool area, which resulted in my kids and me getting bitten on two separate days. I requested that the area be sprayed to address this issue. Additionally, there were limited activities for children. Despite these concerns, our stay was really enjoyable!

This is my third time now. Always great service, food, availability of water sports, games etc to suit all ages Varied evening entertainment, plenty for kids and toddlers too. Spacious facility with 4 pools and lawned grounds, running to the beach and sea. The place is as busy as I’ve known it from the beginning of coming here. Staff are always courteous and glad to help you with anything they’re able. The popularity of the place speaks for itself.

Good hotel for families and nice location

We were on all inclusive basis. Food was excellent with a variety of food available all day. Animation team is great with different activities for everyone. Staff very friendly. Excellent service.

Fantastic trip, it was my birthday and the hotel team gave me champagne and a cake at dinner which was lovely! Hotel is a short walk to the private beach, which is part sandy part rocky. The indoor pool and adults only pool were fantastic to swim in, and as vegetarians we had lots of food options. Only con - Any tourist attraction required a long bus or a short taxi ride, prices are quite expensive for the distance travelled.

Nice property with children pool and nice adult pools as well. The food was really really good! We really enjoyed our stay. Rooms are basic but very clean and spacious. The only 2 disadvantages we had were that no one told us the kids club is completely closed in September and that there were many fire ants around the pool- once we said it to the staff I think they sprayed the area and couple of days later it became a bit better.

Good service, nice hotel and great location

Being completely honest, this is not a property we would recommend or ever return to. Having stayed at the Olympic Lagoon and Aliathon resorts, it really shows this hotel and resort for what it is. An old tired building, poor selection of restaurants and food choices for All Inclusive, and rooms that when we were packing, we realised how dirty and dusty it was as it had not been cleaned properly. I feel sorry for the staff because most of them are really nice and really helpful - but this is not a 4* resort or hotel!

Very friendly staff. All our requests were fulfilled. Except for the indoor swimming pool, which was not warmed up on the last day, due to low season or some work going on. The food was very good, the buffet was rich and abundant. The management was always present and visible. We definitely recommend this hotel.

Nice place

Welcome was pleasant and very helpful. Our room change was excellent however they forgot every morning to leave bathroom items we needed so we had to buy our own. The honeymoon suite was not what you would expect but pleasant. Room service for us was dismal and disappointing. the communication between guest and kitchen needs re training on how to speak to guests. Attempted to charge extra for every breakfast item on top of room service charges when we had inclusive breakfast. Vicky kindly stepped in but we felt this was not a comfortable experience as we were told.. as your husband is unwell " This time will be complimentary" it was the way in which the message was delivered could have been a little more sensitive than a scolding as if we were naughty school children being let off a punishment for not obeying rules. Vicky on the whole was the most amenable staff manager who tried to make our experience more comfortable. Parking on weekends can sometimes be difficult maybe staff could use other spaces rather than directly in front. The amenities for the children is wonderful and they are kept busy. the pools are glorious and will be much enjoyed in summer months. We thank Vicky and her team.

Mostly thanks to the amazing staff who did everything he can to make us happy. The rooms are outdated (regular keys in 2021) - but relatively large, the food is overall good (the dining room was renovated and it is very nice to eat there), indoor swimming pool was nicely heated - highly recommended for families. And again - the staff was so kind and helpful - thank you!

One of the staff was quite friendly and the breakfast and dinner delicious the whole hotel is already quite run down.

150 Euros a Night gets you: No Aircon in Lobby (40 Degree Heat outside) No music No Entertainment (Day or Night) Most Lights off at night Poor Buffet Breakfast Nice Pool Really Nice Views Nice Boardwalk

A nice hotel, with polite helpful staff. Excellent Spa treatments.

I came here for a short getaway with my boyfriend. We enjoyed it! The room was comfortable, great size, and had a nice balcony that faced the sea. The service was great, we got free drinks on arrival and were always met with an eagerness to help or answer questions. We loved the promenade that connects all of the hotels in the area and went for a lovely mid-morning walk. If I could improve two things about the hotel it would be the food and the temperature of the jacuzzi! We thought the food was just decent (a highlight was the apple crumble for dessert!). The jacuzzi was lukewarm, even colder than the regular pool. We asked about it and were told it was as hot as it gets. Not sure if it's a malfunction but it definitely wasn't a jacuzzi at that temperature (instead I drew myself a bath in my room, which was lovely).

We had a great holiday here for New Year. The staff really made it, service was exceptional and everyone put in full effort. New Years Eve gala meal was slightly chaotic but staff were great and it was a fantastic evening. Food on all inclusive was great, lots of variety so never got bored. Pool areas were clean, except for the cats but outdoor pools too cold to use (not heated). Indoor pool was heated but too cold to sit around the edge. Room was basic but clean, soft drinks refilled in mini bar daily. Everything we needed. Play area was for younger kids, our 5 year old was too big! Some areas of the hotel are a little tired and could do will a facelift but for the price you can't complain. Hotel is in an excellent location, 20 minute walk to the harbour along the sea front...it's a beautiful walk and very safe. We stayed for 5 days in the winter which was just right, any more would be too long. The weather was a mix of sun/showers (15-20 degrees) so not warm enough for beach/pool (,unless you wear a hoody) and limited indoor activities for kids but we didn't get bored. I'd recommend if you are looking for a relaxing, laid back, good value all inclusive with excellent service and excellent location. If you're looking for 5 star luxury this probably isn't for you but we would definitely go back.