ドリームズ ロイヤル ビーチ プンタ カナ - オール インクルーシブ

日本の超高級感とは違うとは思いますが、この国独特のあたたかみのあるステキなリゾートホテルでした。 急な予約の変更や部屋の変更等をお願いしたのですが、速やかに応じて下さいました。 当国在住のものですが、日本から来た家族を連れて行きました。また誰か日本から来ることがあったら、ぜひこちらのホテルにご案内したいと思います。ありがとうございました。

I loved the room it was amazing.

Excellent staff! Drinks great, pool super clean and the staff kept the seaweed off the beach in front of resort. Overall great place.

The first person to check us in . Decline benefits stating there were none for being part of gold level. It wax kinda fixed later on but still had multiple issues during the stay

Staff was mostly friendly . Food was mediocre. I had issues every day . Benefits not provided . Card stopped working . No refill on minibar .

Beautiful facilty and ammenities

The resort staff were excellent. The hangers on that included the Amstar group for excursions and the World of Hyatt travel club that “ came with it” was disappointing in their approach…

El hotel es Encantador pero el personal lo es mas son muy serviciales amables y siempre con buena actitud

excellent service

Eat at Seaside Grill for every meal if possible. Other than that, the food was underwhelming.

Some of the employees were unforgettable...rooms, beach, pools all very nice. Restaurants were not the best and the hours were disappointing not all restaurants were open all the time. Pools close too early for a tropical place. Pools all close at 7p. The nightly shows in the main lobby were outstanding

Great hotel

The food people and service was great.

Everyone was amazing

The resort was really nice and the staff was incredible. They always made you feel like family. Lowys was very kind and informative. Also, Carlos was amazing!! The restaurant food was 10/10 but room service was always a hit or miss. The one flaw that i hated was the constant vendors throughout the resort trying to sell services! We avoided the beach do to the constant hassle which made it unenjoyable for us.

The staff were great

Beautiful!!!

The property and staff exceeded my expectations

this was one of the best trips I’ve ever been on. The resort is so insanely beautiful and the staff were so kind and attentive. There is nothing I would’ve changed about our trip. Emmanuel was a phenomenal concierge who made sure we were able to experience everything at the resort. Lionel the driver was another employee that was so unbelievably kind and gave us rides all over the property. Mr Wonderful brought the party and made sure we all had fun. We had only positive interactions and the food everywhere was so delicious. I highly highly recommend a trip here!!!!

Treated us poorly just because we were dominicans, we understand this resort has a mostly white community but we also paid the same amount to be there. We tried to be as nice as possible but it was too much disrespect. They even didn’t let us in on one of the restaurants because “there were no tables” but it was 9;30 and we were ready since 8:00 waiting for the table and then the girl just kept saying there was no tables even though we saw them empty. A lot of bad comments about us and bad looks… Very disappointing never coming back.