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The staff was absolutely wonderful! They gave helpful recommendations for restaurants and safety tips. They even brought me tea when I was affected by the altitude. Additionally, the breakfast was ample every morning and was delicious! I would highly recommend this hotel.

I arrived very late at night and Lucia welcomed me as if i was coming home to family! She would get up and prepare a fabulous breakfast each day just for me!! Her son, Luis arranged a fun day trip to Cotopoxi for me!!! The location is perfect!! I will never stay anywhere else when i'm in Quito!! ❤️❤️

We enjoyed our stay, our room was perfect, delicious breakfast, friendly and helpful staff. Highly recommend this place.

The hotel staff was exceptionally friendly and the breakfast was great! They also helped us with rides to and from the airport. Our room was near the entrance so it was a little noisy, but not too bad and the beds were really comfortable. I’d definitely stay here again.

We had a wonderful stay at Hotel Las Plazas. The hotel is very well located, just a short distance from the city center, the church, and other historic sites. Our room was cozy, and the breakfast was excellent. We especially enjoyed the opportunity to try a variety of local fruits from the region. The hotel also kindly arranged airport transportation at a very reasonable price. I would highly recommend our driver, German Almeida, who was punctual, professional, and ensured smooth transfers both to and from the airport. The staff was consistently friendly and attentive to all our needs throughout our stay. I highly recommend this hotel.

I very much enjoyed my stay at Casa Hotel Las Plazas and highly recommend it. A nice, comfortable room and the hotel is really well located within the Historic District. It is family owned and the best thing is the family itself which went out of their way to make me feel at home. Luis was extremely helpful with travel, directions and recommendations. And Lucia and Michelle provide a great breakfast. Lucia knows Ecuadorian fruits well and shared her deep knowledge.

Great stay, wonderful breakfast ❤️

We had such a pleasant and warm experience here. The staff was available and attentive, the room was clean and comfortable, and the location cannot be beat in the historical center. Mama Lucia cooked the most delicious breakfast and carefully explained the history of the the fruits and items she served. I ve

The hotel is just one block from the main square, which makes it easy to visit and enjoy Quito's historical monuments at a leisurely pace. The hotel staff is very attentive and helped us coordinate transfers to and from the airport, as well as helping us with tours of both Quito's historic center and an excursion to one of the volcanoes.

The services was excellent

We had a wonderful time at Casa Hotel Las Plazas. We really appreciated how attentive the whole staff (family) were to our needs, including scheduling of transfers. We loved the breakfasts and the explanations of the local foods and fruits.

A fine and warmly family operated old building tastefully updated to meet the needs of travelers visiting the area. And just an easy block and a half walk from the Plaza Grande; what more could you ask for? looking hard to find something to fault, the only thing I can think of is that the showerhead was a little difficult to reach in order to direct the flow of water. I hope that Lucia and her son Luis will be there to welcome me when I next visit their fair city.

Nice place

The people that work there are amazing and helpful. Location is perfect and hotel overall was cute. Breakfast is included and it is served by this wonderful woman Lucia. She is so nice and explained all of the food I was going to eat and the cultural significance behind some of the fruit. Before she explained, she asked if I spoke Spanish and I said a little. She spoke to me in Spanish, but she spoke slow and clear and used basic words so I could understand. Amazing!! No one does that. Unfortunately my room was gross. It was an interior room that was very musty when I walked in and the sheets/comforter was stained. There were no windows to air it out and no fan. The towels were also crunchy. I am not a bougie person, but those towels were literally hard and crunchy. The room itself was clean and had enough space. I had a room with 2 twin beds and I used 1 bed for my open suitcase and other items as I normally do. When I came back later in the day, I found all of my items moved off the bed onto a bench in the room. 1 bed was clearly slept in while the other was not. Why would you move my stuff when nothing on the bed needs to be changed or fixed? Most hotels don't change the sheets during your visit, so what were you doing? I have NEVER had that happen before. Nothing was taken or destroyed but I do not like people touching my stuff. When I left, some random creepy guy grabbed my suitcase from me and brought it downstairs for me. Nice, but I do not know who that was.

Super friendly and helpful staffs, charming and historic building, amazing location and so much to experience in the immediate area.

Muy bien servicio y atención al cliente.

Excelente lugar, limpio y seguro. El desayuno completo y variado. El personal amable, dispuesto a ayudar y siempre pendiente. Muy recomendado!

This hotel was clean, safe, conveniently located to main tourist attractions plenty of shopping and dining options. Staff was amazing receptionist fluent in English included a delicious breakfast the rooms were very clean, incredible staff and beautiful rooftop deck.

Historic building. Very well located near old town. Good service and excellent breakfast. The only negative was the comfort of the bed.

We stayed at this hotel twice, before and after our trip to the Galapagos Islands. It is a great place to stay in the historic center of Quito. The staff are very friendly and eager to help. On the day of our arrival, the city center was closed for a sporting event, and they sent personnel to pick us up several blocks from the hotel and help move our belongings.