The hotel is just one block from the main square, which makes it easy to visit and enjoy Quito's historical monuments at a leisurely pace. The hotel staff is very attentive and helped us coordinate transfers to and from the airport, as well as helping us with tours of both Quito's historic center and an excursion to one of the volcanoes.

The services was excellent

We had a wonderful time at Casa Hotel Las Plazas. We really appreciated how attentive the whole staff (family) were to our needs, including scheduling of transfers. We loved the breakfasts and the explanations of the local foods and fruits.

A fine and warmly family operated old building tastefully updated to meet the needs of travelers visiting the area. And just an easy block and a half walk from the Plaza Grande; what more could you ask for? looking hard to find something to fault, the only thing I can think of is that the showerhead was a little difficult to reach in order to direct the flow of water. I hope that Lucia and her son Luis will be there to welcome me when I next visit their fair city.

Nice place

The people that work there are amazing and helpful. Location is perfect and hotel overall was cute. Breakfast is included and it is served by this wonderful woman Lucia. She is so nice and explained all of the food I was going to eat and the cultural significance behind some of the fruit. Before she explained, she asked if I spoke Spanish and I said a little. She spoke to me in Spanish, but she spoke slow and clear and used basic words so I could understand. Amazing!! No one does that. Unfortunately my room was gross. It was an interior room that was very musty when I walked in and the sheets/comforter was stained. There were no windows to air it out and no fan. The towels were also crunchy. I am not a bougie person, but those towels were literally hard and crunchy. The room itself was clean and had enough space. I had a room with 2 twin beds and I used 1 bed for my open suitcase and other items as I normally do. When I came back later in the day, I found all of my items moved off the bed onto a bench in the room. 1 bed was clearly slept in while the other was not. Why would you move my stuff when nothing on the bed needs to be changed or fixed? Most hotels don't change the sheets during your visit, so what were you doing? I have NEVER had that happen before. Nothing was taken or destroyed but I do not like people touching my stuff. When I left, some random creepy guy grabbed my suitcase from me and brought it downstairs for me. Nice, but I do not know who that was.

Super friendly and helpful staffs, charming and historic building, amazing location and so much to experience in the immediate area.

Muy bien servicio y atención al cliente.

Excelente lugar, limpio y seguro. El desayuno completo y variado. El personal amable, dispuesto a ayudar y siempre pendiente. Muy recomendado!

This hotel was clean, safe, conveniently located to main tourist attractions plenty of shopping and dining options. Staff was amazing receptionist fluent in English included a delicious breakfast the rooms were very clean, incredible staff and beautiful rooftop deck.

Historic building. Very well located near old town. Good service and excellent breakfast. The only negative was the comfort of the bed.

We stayed at this hotel twice, before and after our trip to the Galapagos Islands. It is a great place to stay in the historic center of Quito. The staff are very friendly and eager to help. On the day of our arrival, the city center was closed for a sporting event, and they sent personnel to pick us up several blocks from the hotel and help move our belongings.

This is a great hotel located in the historic center of Quito. The personnel are very helpful and friendly. The breakfast is excellent. They assisted us with airport pick-up and drop-off at a reasonable price and organized local sightseeing trips.

This Quito stay was exceptional. Luisa, Luis and staff made everything very comfortable and easy during our 3night stay in June. Breakfast was always fresh. Help we with restaurants as well as travel to and from the airport was very easy thru all communication with Casa..... Rooms very comfortable and building extremely secure.

We had a very nice stay at Casa Hotel Las Plazas! Lucia and Luis were very welcoming. The beds were comfortable and the breakfast delicious. It was good value for the area and convenient to walk to many sites and restaurants. We would stay here again!

Very friendly and helpful staff, great location.

Very friendly people. Fixed but ample and tasty breakfast made fresh! Large rooms. Street rooms can be a bit noisy but not bad. Terrific location.

Very accommodating, helpful friendly people. Airport transport was there waiting for us. Beautiful hotel. Nice breakfast of fruit, bread, potatoes (we are vegan and they made it work for us) juice, coffee. Very secure and safe hotel. Great location 3 min walk to sites. Close restaurants. Loved our stay.

Staff are friendliest & most caring of any hotel we've ever stayed. Attentive to every detail and helpful from arranging airport transportation to explaining all about the local fruits and fruit juices at breakfast. A family run business that cares that customers are happy. Happy enough to return, as we did.

We chose this property based on reviews and it did not disappoint. From the beginning of our trip to the very end we received personalized attention and service. The staff are wonderful and extremely accommodating for all needs.