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was a alright place to stay had to leave early for a flight kinda a weird that they have a seating area out from of your room for people to gather which there was

Everything about my stay has been fantastic! The hotel has old world charm and the staff have been superb! My every need has been taken care of.

Muy bien

Our flight was delayed so we did not arrive at the hotel until 4am. Staff were there to let us in and got us to our room quickly so we could get some much needed sleep. Everyone was very friendly, breakfast was great, shops are within easy walking distance.

Muy buen hotel, excelente ubicación

Wonderful hotel located in the historic center of Cuenca. A short walk away from beautiful colonial cathedrals and churches, town squares, historic architecture and local restaurants. The hotel is beautifully preserved with modern facilities in each room. Excellent breakfast of fruit, eggs, and local produce served in an ornate dining room every morning.

Location is great, middle of old town transportation easy to catch to and from the airport.Excellent service, staff is amazing always attentive.

Cómodo, limpio y bien ubicado

Great service awesome people

Excellent service , clean and very convenient to walk around the city.

Affordable and great breakfast

Great experience! Thanks to all the staff we had an amazing stay. Hotel is in the middle of old city and very accessible. Breakfast was great.

Excellent location in the heart of the vibrant historic Center. Room had a small fridge which we found useful. The breakfast was excellent- fresh fruit salad, eggs cooked any style, rolls and sliced bread, jam, butter coffee, cheese. Delicious and filling to start the day. A very nice lady greeted us with a smile and served breakfast. We ate a nice lunch when we arrived at a restaurant - same name is the hotel- ( a short walk). Try not to get the rooms closest to the front desk- as that area tends to be a bit noisier than the rooms in the courtyard area. There is a nice baker around the corner.

Good option in cuenca

Las habitaciones no son insonorizadas

Wonderful hotel, staff and room in a great location to downtown. The only negative thing I would add, was the room was windowless and the refrigerator a bit noisy.

This property is definitely a 5 star. Staff is very pleasant and helpful, the hotel is outstanding, very comfortable room, quiet, clean and in an excellent location. I would highly recommend this hotel. I will be staying there again when I travel to Cuenca! Thank you to the wonderful staff for making our stay very pleasant!

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The location of the hotel is a couple of blocks away from the central plaza. Still, the rooms are oriented toward the interior with a garden setting so that I did not hear traffic noise. Staff was exceptionally helpful !!! and kind. The breakfast salon has intriguing colonial and/or republican paintings and wall decorations.

Beautiful. Exceptional service. Great water pressure (not common for historic buildings in downtown Cuenca).