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Overall was a nice stay. The room was spacious and the staff was friendly and welcoming. Onsite parking with charging is a plus. We look forward to our next visit. The biggest issue we had was not the hotels fault (which is why my rating stayed high across the board) but other guests being noisy going to from their room. We were near the stairs and each morning between 5 and 8 before I woke up fully I could hear folks having loud conversations or yelling up the hall which was annoying.

Small single room at rear of hotel, clean with all basic amenities, the bathroom was ok, functional but a little tired looking. The hotel was clean and inviting and the staff were friendly. It is ideally located with the town centre only a 10 min walk. I have stayed there a number of times over the years and find it a good safe bet. The only downside I would note is that the car parking is no longer free for guests..just saying!

Staff were lovely. Room was clean and quiet. Bathroom is beautiful. It’s the warmest hotel we have stayed at in a long time.

Room was fine. Clean and warm. Car park fees extra £7:50 per night!! Note to others just park on the road a few streets away for free. Hotel has a pod point charger for electric cars. But as usual ICE cars just park in front of it. How would they like it if I park my EV on the petrol station forecourt!!

Staff friendly and helpful. Breakfast very nice. Rooms clean & comfy

Excellent room, nice and warm for a very cold weekend. Great staff.

Room and anenities all very good. Staff all very helpful.

Have stayed here a number of times, staff are always friendly, rooms are always clean... Will stay there again

I don’t usually leave reviews but I spent the same money as what a room at the boulevard hotel normally costs (fully booked on our dates). I found that the rooms look nothing like the pictures, the room was so claustrophobic that I volunteered to pay for the ‘executive room’ which was on the ground floor, with foot traffic that could see in and it faced the opposite side to the sea. Temperature was never right and the little bit of racial abuse from the other guests was the cherry on top. It was the first time going to Blackpool as a married couple which I made them aware of, I volunteered to pay extra, I just wanted the room shown in the images. I’m not sure that room exists.

Staff very courteous helpful room clean well supplied bed rather uncomfortable nice & warm breakfast fine would recommend to others thank you

Clean room and spacious, staff friendly

Yes fine.

Really nice staff, nice hotel, nice room but it was a little far out from the main part of towm as i would have liked.

Room spotless staff helpful

Room spotless,bed huge and very comfortable, bathroom was suitably kitted out for disabled guests and gorgeous. Staff were lovely and friendly. Bar prices were quite steep and there were no arcade machines which was nice for a change. We didnt have breakfast at the hotel as we needed to get home quickly.if a quiet hotel near enough to the town centre is what you want then the best western carlton is perfect.

Friendly staff

Reception staff on arrival really welcoming.

everything was fine apart from Saturday night heating was off so in morning room was just a bit cold

Polite staff, good location.

There was mould on the Bathroom ceiling and the Bath had rust in it , where the enamel was chipped! Big area of paint looked like it had come off from above the Bedroom window and had to fight with one of the curtains to get it closed!