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It was very great time to spend in this hotel, I strongly recommend all to stay here.

I truly enjoyed my stay here, the ammenities were well kept and clean, the staff were very attentive and friendly, the spa facilities were great, the food was delicious and of course the views were breathtaking.

Very nice hotel, good food too. Would of been ideal if the leisure facilities where open for longer as due to work schedule i couldn't use them as much as I hoped.

Would recommend the hotel 100% stuff was very welcome and supportive and actual hotel is very fabulous !

Great quiet location and very welcoming with good spa facilities

Great hotel hence I always stay here

I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything I wished to visit. Fabulous ⭐️⭐️⭐️⭐️

Staff in the restaurant/spa bar/spa were really helpful and pleasant. The indoor pool was great. Sadly we didn't get to use the outdoor pool as it rained but it did look very nice. View from our room was lovely too. We booked breakfast on one day but found it too much after dinner the previous night. We ate at taste of Cornwall one night. The food was very good but the room was very dark and the music stopped a couple of times and nobody around to turn it back on, so lacked a nice ambience.

Wonderful hotel and staff. Would highly recommend a room with a seaview as the scenery is stunning!

Wonderful hotel and staff. Would recommend a room with a sea view as the scenery is stunning!

Great hotel & staff

Room was next to extractor fan didn't get a good nights sleep

A beautiful hotel in a stunning location, presented with art deco design, high standards of cleanliness everywhere. All staff were welcoming, although we felt Josh & his team in Terrace bar went beyond to welcome. A wonderful vibe with all staff.. room spotless, bed super comfy, spa very relaxing

100% spotless

Brilliant

Spa and gym lovely. Top tier biscuits available in room

Completely mixed experience first of all i will start with the positive Customer service couldn't be better staff were always friendly and helpful,particularly the male staff member working at the taste on Monday evening sorry i didn't get his name. Relatively good value for money when you consider all the amenties and the views. The afternoon tea was incredible! Garden maintenance was wonderful lots of stunning flowers,outdoor and indoor pool were lovely and warm Onto the negatives; The room being somewhat of an old building was covered in dust, the bed wasn't particularly comfartable though i can appreciate everyones firmness/softness level may differ Curtains covered in stains which you wouldn't expect from a high end hotel and the shower and bath took quite a while to warm up. The views from the back are stunning but inland you are looking at flooded roofs and cables (would reccomended upgrading for better scenery) The breakfast was just awful one day the sausages tasted like water the next burned and dry, toast is made fresh but always cold i suggest a make your own toast option may be better, it could easily be compared to a budget breakfast infact i have had better there (the vegetarian option at the taste was a big hit though) To sum up I'd probably try again with a larger room but skip the breakfast Location wise carlyon bay beach is nearby and had lots of nice food options, lost gardens of helligan,eden project, charlestown etc also local

Lovely hotel. Comfortable stay, great food

Loved location facilities all of it

The property is in an excellent location close to the beach. The staff are friendly and attentive, and the cocktails are some of the best anywhere. Our biggest disappointment was the room. It was quite small and there was no air conditioning at a time when the humidity was at its highest. There was a fan but that was useless because it was so noisy. We also reported that the extractor fan in the toilet wasn't working which added to the heat, but it never got repaired. When we left i asked if they had rooms with aircon and was told yes they do have some. When paying over £625 a night for accomodation, food and drink, I would have expected at least that!