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Room was nice

I would like to say a big thank you to the staff that welcomed us on the 1st of January we were attending a family funeral unfortunately I cannot remember the staff member that was so helpful. She was a white woman. She had her hair back in one and she had a trouser suit on she was so helpful and so kind she is an asset to your organisation and she supported us with us speech for the funeral and she was so helpful and I want to take time to say a big thank you to her she made us stay worthwhile.

Hotel is very clean and the staff are very friendly. The room was comfortable, toilet needs attention with noisy flushing inadequate flow. The breakfast was very good. Parking charge was annoying though!

Have stayed with you previously and, as always found your staff very friendly and helpful. Cleanliness is exceptional, the food is to a very high quality, varied and ample.

Excellent staff and good breakfast

The bed was very comfortable had a great night sleep.

Efficient staff Clean room

All goof. Easy to do, friendly staff.

Great staff

Nice hotel with good facilities. The paid-for parking leaves a bitter taste - especially as signage small, high up and confusing - especially in the dark and poor weather. It also costs more than advertised on Expedia. It wouldn't be difficult to add the parking charge to the room rate and save this hassle. Check in is touch screen and impersonal. Again, not difficult to have a person do this.

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My stay was pleasant with a good sized room and well designed en-suite. The aesthetic was decidedly corporate in feel and fitted theCheck-in was fine and relatively straightforward although the software design left something to be desired in terms of clarity. One or two slight niggles: no glass for the mineral water (nice touch) in room, bedding/room temperature not very warm. Room service fish and chips was quite nicely presented but was not as hot as it might have been and not all chunky chips were fully cooked. The service was very prompt and I would have been happy to wait a little longer to ensure the meal was piping hot. For some reason someone else’s screwed up receipt was also on the tray on which it was served.

I use this place a lot. Menu is good, rooms are comfortable just bloody annoying that they charge for parking!

Really comfy bed

I will be back

Friendly staff, very helpful. Nothing too much trouble. Hotel clean and nice, food good quality. Room spacious and comfortable

Will be back, awesome!

Outstanding Hotel, staff, food, facilities all brilliant

Excellent place to stay. This hotel is spotless and the staff are very friendly. The room was very comfortable. The breakfast is exceptional.

The hotel and stay was good but all breakfast items from the warm section were cold