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No plug in bathroom hand basin. 2 lightbulbs not working. Divet ripped on seam. Room cold no heating or extra blanket.

I had a single room, room was cold as the boiler was faulty. Large window in that room and the wind was blowing through, thick curtains didn’t help. Staff were friendly and help. Morning breakfast was large and great, very enjoyable. But there where no weekend evening meals at the Hotel

It is a clean and tidy hotel perfectly located. It is a bit dated and in need of some TLC. When I am back in Spalding on business, i will more than likely stay here again simply for its great location.

A great find within walking distance of pubs and eateries and yet away from the town centre. The room was spacious and clean and the staff were efficient and polite. With an excellent breakfast and plenty of parking the only downside I can report is that some of the furniture in the room was a little dated.

We booked this hotel merely for the location. The staff were great, the hotel is a little dated but room was comfortable and clean, the thing for me was the smell when we returned to the hotel later in the evening, it was a stale fried food smell that was all through the hotel. Breakfast was good but not sure I’d stay again.

Parking spaces are not enough. Very noisy when you turn on the bathroom light and water tap.

Breakfast was nice, all contact with staff was positive. Arrival organisation was helpful

Staff really friendly

Ellie was welcoming and pleasant.. room was nice and tidy .. needed two extra pillows and received them..

On check in the man was very friendly and helpful advising on local places to eat etc. Housekeeping done a great job very clean. Amazing breakfast a really good selection hot and cold. Again the breakfast staff were lovely a credit to the hotel.

Clean room, friendly staff. Great breakfast

Faultless. Easy check in. The room was spacious and clean. The bed was comfortable and room dark. Breakfast was good and nice to have butchers week. Highly recommend

Friendly staff. Pulled pork on Friday night was very good.

Hotel full of character and led by excellent staff.

Excellent staff,tasty breakfast,central location with free parking.

Decent room, friendly staff, easy parking. Very good breakfast

Clean throughout

So Cley hall hotel, it looks like the photos so i was impress. My room was the junior suite, a very big room with a marvellous ensuite, every thing smelled and look very clean. So ot came my last day and i had a few niggles.these were, 1) Dinning room, look and felt cold, some soft furnishings would of looked nice, so curtains to make the place look warm. 2) dinning staff, looking and dressed to casual for such a lovely hotel, a uniform would make such a big difference and some training in hospitality would go along way. 3) big disappointment was my bed, on the morning of departure, i always strip my ned, just helps the housekeeping team, to my shock the mattress had some very bad urine stains, such a shame, this room is being ised as a bridal suite and the housekeeping team had let the standard slipp. Everything else about this hotel was great and i cant fault my lo ely stay apart from these few niggles, please sort these out and the hotel will proper stand out. Breakfast was a high standard and i proper enjoyed them all, wish the restaurant team had more interaction would really boost customer service, this was what i mean by restaurant being cold and casual, here is you food and thats it, where was any form of conversation,. Such a let down, my stay i made the best of, and the hotel was very close to local amenities which was a massive bonus did not have to use my car all throughout my stay. So thank you for a good stay.

The stay was fine staff very pleasant the whole place was freezing wouldn’t stay again in winter

Would have given a higher rating, but there was a lot of noise in the early hours of the morning in the corridor - which disrupted our sleep, and the night porter on duty was nowhere to be seen