Four Points Flex by Sheraton Birmingham Jewellery Quarter

Nice staff. Good air-conditioning.

Really great hotel for price, location, and quality as feels very new and fresh. Bed was a bit lumpy but I was shattered and slept like a baby. Will return there for sure.

Great value stay

This was a really lovely place to stay. I was on my own staying there and it felt safe. The rooms were clean and the staff were very helpful. Thank you

The location was great for everything we wanted to do in Birmingham. The hotel was nicely decorated, staff friendly, coffee/tea in the lobby. The room was compact and using the shower covered the other bathroom facilities in water! but it dried quickly. Ideal for a short say, we would book again.

A decent property in Birmingham. Staff were friendly and approachable. Property was clean and well maintained. Negatives: lack of parking and lack of secure, safe public parking close by. Lack of amenities in the room; however, tea and coffee was available from reception.

The room and bathroom were clean. The bathroom was poorly planned and difficult to use. There was no shower enclosure or demarkation (even a sill or ledge on the floor to keep the water somewhat contained would have been helpful). The rainhead shower and the shower wand sprayed the entire room. There are no hooks to hang up your towels. The bathroom is small and the lighting is dim. All your luggage must go on the floor as there is no luggage rack or spare chair to set anything on. Overall, although the place was clean, the bathroom experience would make me give this a thumbs-down rating. Leslie.

..........................clean room, comfortable bed .. bit noisy when people around talk but otherwise very good place to stay

The hotel is cozy and quiet in Jewelry quater.

the team is very cordial and empathic

Possibly the smallest hotel room I have ever stayed in. Bed was comfy, difficult for two of us to get dressed in the room at the same time 😂. Basic common area amenities, mention of a grab and go breakfast but no sign of one. Paid coffee machine in lobby. Good venue in nice part of Brum close to pretty St Paul’s Square. Probably won’t stay there again, but it was ok.

Great customer service. Clean and spacious studio apartment

Great customer service. Helpful staff

Nice room hated the wet room concept for the toilet and shower, room was small

Very nice hotel good location , a bit too contemporary and not very warming feel when we arrived. Could not find where the eating area was ( no one pointed this out ) was only greeted with a coffee machine . Room was very clean and very comfy bed and pillows, opted for a windowless room as it was cheaper but missed the natural daylight and struggled to wake up .

The room was clean and despite having no window (which we knew about before our stay) it was a pleasant temperature throughout with the Aircon. The staff were lovely and made sure we were happy with the room. My only complaint was the fact there was no kettle in the room and you had to go to a machine down stairs and pay £2.50 for a cup of tea. We were not aware of this, I've never stayed in a hotel in the UK without tea and coffee making facilities. This would probably put me off staying again which is a shame as otherwise the stay was perfect.

The hotel is great. I stayed there in 2018 when it was the Bloc Hotel. It's simple, well designed and the standard rooms are... standard (everything you need), while the studios are a little more luxurious. The staff (both my visit in 2018 and 2026) are amazing. Most recently, Tom was awesome. Customer service done right. It's not hard, but hard to find these days.

Small but adequate room and fine for an overnight.

Väldigt enkelt, inget fönster på rummet. Dusch över toaletten så att man blöter ner allt

Reception staffs were very nice and professional, will definitely visit again .