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Was really nice had the best view from the 6th floor really enjoyed it full 10/10 from me will be definitely staying again and for the price

Terrible breakfast, bars & coffee stations not open, had to book to use the pool, extra charge for parking

We dont eat there . Its the best hotel in Blackpool for parking .

Hotel is always clean, rooms a absolutely fine. It has a low guest rating but usually stay here. Just disappointed that the bar was not open until 5pm

First room lights didn’t work, second room the curtains didn’t close fully with the bright light coming in

Very good well worth the money

The Grand is always my go to hotel when I am visiting Blackpool for business. The best staff award goes to the asian lad on reception. Always smiling, always so receptive and always goes above and beyond to make the stay fantastic. He is a great asset to The Grand Hotel

Hotel room was lovely and clean food was basic charging for use of pool and towels let it down and the staff of the pool was ignorant and too many rules parking was ok and reception staff was lovely

Room wasnt cleaned, fold was disgusting, staff rude, had booked for 2 nights but checked out after the 1st

Room dated and Bed very hard Breakfast poor quality beens bacon sausage but coffee and bread selection good Staff very friendly

Great stay

Breakfast menu is fresh and good but dinner menu needs to include more items.

The pool needed booking a slot. When I tried to go it was fully booked. The reason we chose this hotel was the pool in case my daughter wanted to swim. She couldn't. There is also a charge for the pool even is staying here which I thought was crazy. Nothing going on in the bar and was one of the worst pints I have ever had. Breakfast was mediocre. The location and price were great.

Upon arrival at reception, the entire area had a very strong cigarette smell, apparently from other guests smoking in prohibited areas. Unfortunately, this smell persisted throughout our entire stay when going through the reception area. Check-in was very slow, with only one staff member on duty at 3pm — one of the busiest times of the day. We had booked an executive room, but it looked quite tired and in need of refurbishment. The room was mostly clean but very dusty, with rubbish found under the bed. The shower had what appeared to be mould around the edges. We could also clearly smell cigarette smoke coming from other guests’ bathrooms in the adjoining room. Overall, the stay was just okay.

yes the shops were nereby, there was not enough beverages. Also, we paid for dinner, but the time given for dinner was wrong, hence we missed our dinner and there was no refund. There was a torn curtain and our bed linen was not changed for the four days we spent in the hotel. Also, there was disturbances on one of the day in one of the rooms, i had to call reception before it was attended to.

Dirty towels

This hotel is a tale of two halves, family area is not as fresh as the adult area. The conditions are not fit for purpose for a family and they really need to be looked at. Asked for my room to be cleaned again and was told cleaners are in at 4:30pm, and then when I got back it hadn't been touched apart from making the beds again. Camp bed had springs falling off it which I told reception and they just used the same one, so I had to make a floor bed for the kids (which they loved) but for the price this hotel is overpriced and unhealthy dirty. You can see dust skirts along the walls and under the camp beds, aswell as finding bottles still under the bed from the last occupant and a few other things. Reception staff just lost interest in the amount of people complaining and couldn't care. This place needs a huge overhaul and soon

We got moved 3 times 1st room 508 had blood on pillows and bugs on bedding 2nd room 416 the windows where nailed shut and the double room was 2 single beds pushed together. The mattress where awful felt every spring 3rd room was okish room 624 only problem was the window leaked and there was a iron burn in the carpet. The staff work fantastic seeing as they seem short staffed. Still waiting on a reply about being moved so many times and the state of rooms

The room is ok, but one of the curtains was torn. We missed out a paid dinner, because the information provided was inaccurate. Also not enough lighting in the bedroom and was locked out of the main building within any notice.

Rooms are nice with a good view of the sea, staff very pleasant and helpful. 20 minute walk to the tower, also a tram stop across the road. All in all pretty good.