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Nice room but no housekeeping for three days. Do miss having the bed made. Nice breakfast but wasn’t fully prepared first thing so had to wait for stuff to be brought out.

It was very dirty

Staff seemed to struggle to maintain breakfast service , coffee machine broken for too long a period, room had a hillock on window that had unbelievably been screwed locked!!!!!!!!just generally a hotel that offers much but could bo more. Tired looking and in need of some TLC.

Was a awful weekend ! Room wasnt ready on arrival , people running round screaming all night no clean towles , no breakfast just a few bits and bobs .. was truley awful

Good facilities and room in a great location

Hotel fine but Blackpool terrible do not go

Room was clean & tidy but only had very basic & small amount of soap/ shower gel / shampoo etc Staff friendly & helpful. Very good location Overnight carpark charges at £7 per night is too expensive. Buffet style breakfast was adequate

Cant fault room...clean and tidy. And breakfast was good too

Clean room. Good breakfast and friendly staff.

Room comfy, staff nice, breakfast OK. I enjoyed the pool and the gym.

Very enjoyable stay

Room very outdated, funny smell to corridors and when ordering drinks at the bar, had no wine as bar tender on his own and they hadn’t been brought up.

Really friendly staff a good breakfast and really good transport connections

Everything about the hotel is great .

The room was absolutely filthy it was thick in dust and really cold in the night, was going to eat in restaurant only to be told they’d ran out of food this was about 6.30pm so had to go eat out. We stayed in this hotel before when it was Hilton and didn’t have a problem that’s why we came back but wouldn’t stop again

Room was clean. It had a big bed which was comfy. There was shortbread and things provided. Although the bed was very squeaky and the place could be doing with a little refresh. If it was my room the first thing I would change would be to swap the dressing table and tv around the dressing table was in the middle so when my partner was doing her hair for ages it was hard to get past. Overall had a really good stay at the hotel which we got for an absolute bargain for the night.

Absolutely awful

Awful two night stay here. Switched rooms 3 times due to the state and noise from neighbouring rooms. As soon as i exited the lift on the 5th floor i was hit with a very stromg smell of weed. My room was tidy, but not very clean. The bath was stained (seems as though the enamel is coming off, this was the same in all 3 rooms). I asked to switch rooms, staff were very pleasant and helpful, i was moved down the hallway. 2nd room was in a very similar state, bath and cleanliness, however the window was nit fully closed, on trying to close it, due to wind and traffic noise, i found it had been screwed shut, but not fully sealed so the noise continued through the night. It was 23:00 at this point and i wasn't prepared to move me and my son again. 2nd night, we came back and the noise from the unsealed window and neighbouring room (walls were paper thin) pushed me to ask for another room. 3rd room was very similar in terms of cleanliness, however it was quiet. When walking through the corridors it seemed a few rooms were having parties, seen quite a few drunk people heafing out for cigarettes etc. Staff were friendly, hotel was appalling.

We had sewage in the room seeping into the carpet which I walked through in my socks Next room bulbs didn’t work

Very clean rooms and friendly staff