ハーバー ビーチ クラブ & ホテル

Booked a single night. All the staff at the beach Club were very willing and friendly. The condition of our room was excellent. The bed exceptionally comfortable. Excellent shower. We used the spa facilities, which were not very busy except for the family swim period between 4 and 6pm (but it was during school, holidays). We would recommend the included continental breakfast. There was lots of choice and quality of the food was excellent.

We loved the location, very quiet when we were there. Beautiful setting. Excellent service from reception. Our sea view room was stunning. The whole hotel was immaculate. The spa area was so lovely. Our only feedback is about plant based options at the continental breakfast.

Terrible impression upon arrival, we arrived a little early and were made to feel as it was a great imposition. The rooms were really small and shabby, the main problem was the cleanliness, dirty carpets dirty windows dust everywhere, mould in the shower, I could go on. Meals in the restaurant were mediocre, pub standard and overpriced £12 for a pot of tea for 2 plus obligatory 12.5% service charge on everything. Paid extra for breakfast to be included only to find £10 pp extra if you wanted a cooked breakfast. I am aware there is a profit to be made, however, it felt as though they were trying to extract as much money as possible.Overall impression, this hotel was poorly managed not enough cleaning staff etc. Plus point great location.

A friendly greeting and offer of help with our luggage was a great start. This is a modern hotel with superb views over the Salcombe Estuary. The room was very comfortable with all as you would expect. Mini bar, tea making, coffee pod machine etc Complimentary Salcombe gin and tonic on arrival plus ice delivered each night was great. The staff were excellent and helpful. A great Spa and pool. High standards set by friendly staff

The hotel is in a stunning location, with beautifully designed interiors and high-quality finishes (lacking maintenance in some areas). We were excited for our stay, but unfortunately, a few issues meant it didn’t quite meet expectations. What we loved: The complimentary gin in the room was a thoughtful touch. The fixtures and fittings were of a very high standard. But poorly maintained. The breakfast staff were friendly and welcoming. What let us down: Despite confirming in advance that no feather bedding would be in the room due to my partner’s allergy, feather cushions were left on the bed. It took two requests to have them removed. The spa had designated times for children, which disrupted the experience. We weren’t informed of this at check-in, so clearer communication would have been helpful. The transfer service was a major letdown. We arrived at 3pm, and we were told most evening transfers were fully booked. I really don’t understand why more transfers was too much trouble - we would have gladly paid. With taxi quotes at £40 one way to Salcombe, we had to walk along a single-track road—bring a torch if you plan to do the same! Breakfast pricing was confusing—£10 for any hot item, whether a simple eggs on toast or a full English. Given that toast was free, it felt like paying £10 just for two eggs. While the hotel has great potential, it didnt quite meet our expectations, and we’re unlikely to return.

Such a great hotel and perfect setting. Breakfast was great, bar was great, & dinner was great. We loved our room with the sea view & balcony. Bathroom was very well put together. Can’t wait to return, was exactly what we needed to get away for a kid free weekend. Highly recommend.

This is a lovely newish hotel in a beautiful bay. If you are looking to spend a few days doing nothing and chill this is the perfect place. The photos that you see on their website don't lie. The food was excellent too! Just a couple of minor issues. I know hotels try to create a mood but the piped music all day long can be a little irritating at times. The management obviously do their homework, so as a guest who am I to argue. The only other issue was the staff. Don't get me wrong, all of the staff were polite and courteous at all times and were never rude but they were very disconnected with the guests. We always had to ask for everything, no one was pro-active. Perhaps they were being overworked? They were very young and at times having someone more experienced overlooking things would have helped. The guys that drove the mini bus were the exceptions they were very communicative and personable. Also my wife had a facial in the spa, the lady was absolutely charming. Would I return to the hotel. Yes!

Very nice hotel

The hotel is fairly new and therefore really modern and clean. There is a spa on site which is ideal after a days walking. The free shuttle bus into the heart of Salcombe is a great idea as the walk does involve a few steep hills although this is how we travelled into Salcombe most days. The hotel is right on the beach and is in a very quiet location. Overall, we enjoyed our stay. If like us you come here in the winter and you want to walk in and out of Salcombe then remember to take a torch with you as it is pitch black and a mobile may not be sufficient.

I have to say that it was the best nights sleep my wife and I have had for a very long time. Jack I think was worth a special mention he catered for us exceptionally well at reception and in the restaurant. The receptionist at the spa was also very friendly and helpful.

Great location. Paul the concierge/driver was excellent and like meeting an old friend.

Amazing hotel, every room has a beautiful view and the staff are mega friendly and helpful. The food in the restaurant was really good quality and theres a free shuttle into Salcombe which is amazing.

Location

We loved the location of the property and the style but we were really dissapointed that we paid almost £150 more to have a 'sea view' room rather than a valley view. We were in room 1 and yes you could see the sea but through the reception glass and there were seats in front of the balcony. This was really dissapointing and sadly meant we did not feel comfortable sitting out and we couldnt really see the sea if we did - just the flow of people in and out of the reception area. Other than this we liked the property. We would not take the risk of booking a 'sea view' room in future sadly

Great location and hotel well set out.

The hotel is beautiful but I’m not sure I would stay again. The music played in the lounge/bar was horrible not in keeping with the hotel clientele, obviously for the benefit of the staff. The food selection is limited and the quality poor, my evening meal and hot breakfast were dry with little taste. The distance into Salcombe requires transportation and the hotel shuttle only has four seats so you are very lucky if you can get the time you want. I’m not sure why there’s an aversion to Cabernet Sauvignon but the wine by the glass is not for a wine drinker. I asked that the discretionary service charge be removed from my final bill. Gratuity is earned and not in my opinion a subsidy to the hotel coffers. Although the hotel is only a few years old it’s not getting the TLC it needs, as an example the curtains in our room are already in need of attention.

Lovely quiet hotel. Great Food. Good location. Definitely will be back.

Our stay was absolutely amazing, from the moment we arrived. Our room was beautiful, perfect view of the sea. Food and service was great. It was my Birthday and we had a few treats courtesy of the hotel, which was lovely. Overall a great night away!

The staff were amazing, really friendly and helpful. The hotel ran a shuttle service into Salcombe which was helpful in the evenings. We were also upgraded to a suite as I mentioned it was a 40th birthday treat

Amazing place fabulous staff