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Room was clean bed comfortable and the staff were excellent nothing too much trouble- breakfast plentiful and evening menu great especially the seafood

Yes room was spotless and the Staff very friendly

Great staff

Excellent enjoyable especially with our small dog.

Fantastic room. Beautiful view. Exceptionally clean room. Delicious Nespresso coffee maker (sadly not enough pods, but reception kindly responded). Excellent bathroom. Super cosy bed, wished we had same at home!! Lovely member of staff, Thelma (think thats her name?) So welcoming, friendly and delightful! Our very 1st visit to HH, won't be the last!! Thank you for a magical stay!

Nice location, room spacious but a little dated. Service ok but sometimes a little inconsistent. At breakfast they wanted to squeeze us in next a large group at the back of the restaurant rather than the obvious tables with the view of which there were several. Always offer your customer the worst experience, we declined and were reluctantly given the better table.

The receptionist upon arrival was lovely and our room was amazing, staff had even kindly created towel swans and scattered red rose petals on the bed for us as we recently got engaged. We loved the view and enjoyed a cream tea before going out in the evening.

Lovely staff at this beautiful hotel. Amazing views. Excellent breakfast too.

Really nice stay. Room very comfortable, great view, lovely bathroom with spa bath, healthy breakfast. We weren't impressed by the dinner menu on offer so went elsewhere. The hotel has fab views but I found it to be a bit drafty in the restaurant and lounge areas

Clean

Nc

Lovely friendly atmosphere, the staff were very cheerful and helpful. Room spacious and view heavenly

Very nice stay looked after very well by every one

The view is just sublime. The room was delightful. The service was mixed. We did think at one point we were wearing a cloak of invisibility. And we felt like replying when someone asked,”Any allergies,” “Yes, slow service.” The food was excellent and we heard one gentleman say he had eaten scrambled eggs all over the world but the ones at The Harbour Heights were the finest.

Beautiful view from our room (304), which was clean and comfortable. Excellent breakfast in the morning.

Friendly staff. Good breakfast. Limited dining with no snacks available, i.e. a sandwich. Glass tables and glass light shades in bar area dusty/dirty. Room dated but of

I can only imagine what this place used to be. The views are breathtaking but the hotel has certainly seen better days. Very tired and dirty! Food was appalling so give that a miss. We sent both dishes, from the very dire menu, back as it was not edible. The rooms was dated, tired and dirty. The restaurant and veranda look over to the most amazing views but was somewhat dampened down by the dirty windows. Manager seemed to not enjoy being there, which I feel was adding to the problem. I can imagine him not motivating staff or leading. His own trousers were filthy! Such a shame as this could be such a gem!

A great stay The room had a great bathroom and lovely bed. The views of Poole harbour and Brownsea Island was amazing. Gorgeous breakfast and super friendly staff.

Super hotel

Lovely stay