ハザーレイ マナー ホテル & スパ

Great hotel, easy to park and room was really nice. No air con but there was a fan provided. Unfortunately tv did not work or the telephone. Receptionist said they were unaware and it couldn’t be fixed but offered access to the spa and drinks. However I already had access & had bought drinks in the spa. Spa would be very busy with day guests in the day. Breakfast was great and great choice available.

Lovely location and beautiful surroundings. The hotel could do with a bit of updating, and the spa could be a bit cleaner, it was also quite loud due to lots of screaming children, so it wasn’t as relaxing as expected.

I am a repeat guest of this hotel, but I would not recommend staying here if the weather is hot. The room is like a sauna. They have no air conditioning. No complimentary water in the room.

Stayed a few times lovely friendly hotel, free parking and breakfast included

Lovely break for the weekend 100% stay again

Excellent ,my regular stop over when in price

Spa was really good and friendly staff. Breakfast staff were friendly and welcoming.

Really good experience Upgrade to the deluxe larger room is well worth it. Really nice room and space. Spa is great. Very chilled out hotel. Restaurant is also good and accommodating to dietary needs

The rooms are not designed for the summer, no air-conditioning just standard desk fans. Breakfast was a bit of a let down, as it was all over cooked (mainly the eggs).

Nice break for the weekend definitely going back

Really nice breakfast and ordering hot items from the menu.

Great places to visit.

Friendly helpful staff in a very lovely hotel with comfort and good selection for dinning!! Would absolutely recommend and use them again

Lovely stay for my girlfriend's birthday, only issue we had was the heat of the room and being unable to keep it cool, otherwise very happy with our stay.

Helpful giving ground floor room due yo disability but 1 double bed,paid for 2 separate beds. Staff got put you up very low camp bed,great bur then virtually impossible yo move round the room. Told breakfast 7.30,too late as we had to get away early went to check out ,oh no it's 7 weekdays went without paid for breakfast for nothing.

We travelled from Stroud, hoping to treat ourselves to a relaxing stay at a well-known hotel. There were definitely positives. The room was very clean, well maintained and attractive, and the pool and spa facilities were excellent. The seating areas and walking opportunities around the hotel were great. Breakfast was one of the main let-downs. The continental breakfast was only okay, and my bacon sandwich was average. My partner paid an extra £3 for the “American style pancakes”, but what arrived was extremely underwhelming: four very thin pancakes, a tiny amount of sliced strawberry, and six blueberries. For a hotel of this standard, we were surprised by the lack of quality. Our evening in the bar was affected by an extremely drunk guest who was disturbing others while they were eating and drinking. He was drinking directly from a bottle of red wine and approaching people, which made the atmosphere uncomfortable. The situation became worse when I went to the toilet and the same guest was in there behaving in an aggravated manner, talking loudly. I felt intimidated and stayed in the cubicle until he left. We also slept very poorly due to a groaning noise outside our room late into the night, and the room was uncomfortably hot. When we got home, both of us were shattered and slept for three hours, which was the opposite of the relaxing stay we wanted. Overall, the hotel has excellent facilities, but the stay was let down by breakfast, the bar situation, and poor sleep.

Lovely welcome from staff on arrival and gorgeous large room with a huge comfy bed. The gym and spa facilities were amazing, clean and well looked after Breakfast buffet was really generous and good selection

Unfortunately our package included entrance to the spa , on arriving I enquired about using the spa but the receptionist said it was best to give the spa a miss as it was so hot it was like a greenhouse . As we had driven a way we didn’t want to be over heated rather have an hour relaxing before going out for the evening . Instead we looked for an outside area to sit and unwind with a cold drink . We found a seating area with a couple of tables . There was quite a lot of cups , glasses and plates on each table and a lot of ants on these . They still remained uncollected when we went out in the evening . Our room did have a small fan provided but unfortunately the fan caught in the grating protecting this emitting a loud screech . We found this out once we had retired for the night so didn’t request a different one and didn’t use it . The breakfast was very good and the waiting staff pleasant and efficient .

Reception staff welcoming,bar staff equally as lovely, room was perfect. Hotel really clean and presentable. Breakfast was very nicely presented,great choice and cooked to perfection. No complaints at all ! Compliments to the team

What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again.