哈特雷庄园水疗中心酒店

Lovely welcome from staff on arrival and gorgeous large room with a huge comfy bed. The gym and spa facilities were amazing, clean and well looked after Breakfast buffet was really generous and good selection

Unfortunately our package included entrance to the spa , on arriving I enquired about using the spa but the receptionist said it was best to give the spa a miss as it was so hot it was like a greenhouse . As we had driven a way we didn’t want to be over heated rather have an hour relaxing before going out for the evening . Instead we looked for an outside area to sit and unwind with a cold drink . We found a seating area with a couple of tables . There was quite a lot of cups , glasses and plates on each table and a lot of ants on these . They still remained uncollected when we went out in the evening . Our room did have a small fan provided but unfortunately the fan caught in the grating protecting this emitting a loud screech . We found this out once we had retired for the night so didn’t request a different one and didn’t use it . The breakfast was very good and the waiting staff pleasant and efficient .

Reception staff welcoming,bar staff equally as lovely, room was perfect. Hotel really clean and presentable. Breakfast was very nicely presented,great choice and cooked to perfection. No complaints at all ! Compliments to the team

What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again.

My room was dirty, bed poorly made rubbish left in the room. Room service was cold

It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities.

Ants in the bedroom and on the bed

The bedroom was clean but on arrival my husband had arranged a surprise which they did not deliver and then blamed technology. I'm allergic to cats and they have a resident cat which we saw the notice on the last day, this should be on the website, I was lucky I did not have an allergic reaction. The bread was mouldy which staff did clearly not see my husband had to inform them, not good for saying they claim to be 4 star!! Was not impressed by the menu either. Overall stay was ok

The stay didn’t worth the money I paid. The hotel was outdated and facilities were dirty. Room was very outdated and not properly cleaned. The breakfast was under average! Staff were helpful

Nice quiet location. Breakfast was good. Dinner was very good. The Spa are is great.

Fabulous staff, top notch

Lovely staff. Amazing grounds. Good and spa great too. Beds are sooo comfortable.

An amazing Hotel, the room was spacious and clean. We loved the robes and flip-flops, the Spa was an added bonus. Breakfast was delicious and a lot of variety. I will definitely be looking to book again

Brilliant Spa facilities and friendly & helpful staff

Staff were helpful and friendly in the hotel, spa and restaurant. Only one criticism, the pool is too warm and the ice shower not cold enough. Lovely massage.

Need better WiFi access throughout. If you intend working from the room or other areas be prepared for intermittent signal.

Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited.

Beautiful spa and great value for money. However walls are paper thin so you can literally hear everything. If you are noise sensitive, this it not the hotel for you! Breakfast - menu service which is nice. Very friendly staff.

Hotel was perfect, staff were all amazing. Spa was very relaxing. Had a fantastic 3 night stay for my wife’s 50th birthday.

No pets