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Evening meal fantastic real surprise now the restaurant is dealt as a different company .

Excellent staff, clean room, happy hour!

Room was lovely and warm Hotel food was great Very clean and good price

The toilet smelt and sheets where stained. Also pillows were tiny

Friendly staff

I couldn’t sleep as the floors are so creaky and it seemed someone above was tiptoeing the whole night . I don’t understand why a full breakfast wouldn’t have coffee/tea included in it

Staff as usual excellent, room was spotless, food brilliant and happy hour!

Friendly staff clean room bed a little firm but slept ok great location a few miles off the M42 plenty of other places to eat in the area if you didn't want to eat there would definitely stay again

Room and meal in evening good. Bit noisy in evening as party was going on in events room.

The staff were all very nice but the room was very cold when we arrived took a lot of warming up, the remote for the TV wouldn’t turn it on and we were kept awake most of the night with what sounded like pipes banging one of the worst nights sleeps we have had

Parking was easy, nothing to pay if you were staying over..No lift so I requested help with my case up the stairs. A pleasant older man carried my case upstairs and told me to request help when leaving. I went to reception to request help with my case next mornig. I was asked to sit and wait. After I'd waited 15mins and no one came. I slid my case down the stairs, it wasn't easy. I had a good nights rest. My bed was very clean, room was fresh and my bed was very comfortable. The price of £47 I paid, was fair. I didnt have breakfast. Some areas require attention. Location is good for sightseeing and airport.

Brilliant all good staff were mint

Polite staff. Room are in need of some tlc, you can hear ever creak and door go

Bathroom wasn’t clean there was lots of hair. Loved the staff and the look of the hotel it was absolutely ideal! Would stay again

Staff are good, room clean, lovely shower. Only slight drawbacks are squeaky floors and thin walls, so sleep can be disturbed if the neighbours are ‘active’…

Tidy room, easy parking and friendly staff

Staff are fantastic, rooms are clean (parts a bit tired), food is excellent and happy hour!

Lovely friendly staff, delicious breakfast, the flexible approach to breakfast and checkout time was hugely appreciated.

Staff absolutely amazing!!! So welcoming amazing food! A member of staff even carried my elderly mother’s bag to the car at 6.30 in the morning in the rain, the room, stank of cigarettes! Made us feel sick all night! Shower was so dirty! Loud music in room above, arguing and banging till 2.30am , room wasn’t very clean,

Clean room. All staff were very helpful and polite