ホリン ハウス ホテル

前払いで宿泊代を支払ったのにチェックアウト時にまた請求された。 2泊したがルームカードキーは1泊でしか設定しておらず2日目は部屋が空かない。 備品補充なし。 ツインをリクエストしていたのにダブルだった。もちろん変更してもらった。 忘れ物をしてメールしたが2日前のメールのチェックもしていない。

Rooms dated, sink broken, dining room freezing,4th time staying here as work in the area a lot, but wont be coming back.

Clean beautiful room, gorgeous decor throughout hotel. Like a fairytale! Friendly staff. A bit slow on service because there didn’t seem to be many employees.

Clean room and courteous staff; however, the hotel decor and the rooms are looking somewhat tired, whilst the breakfast options were quite limited. Overall, this is a comfortable place to stay, in a beautiful setting.

Had a warm welcome and very good service from the staff. Hotel has a relaxed atmosphere and although would benefit from a refurbishment room and beds were very comfortable.

A decent hotel - clean rooms and bar area… very good value and would stay again

garden party room is great size and space but in need of. good clean, children enjoyed it. outside area is good and hot tub is nice but again outside area needs a good clean,

Just stayed for one night. But at sight i loved the room and surroundings. The reception staff was soo friendly 😊. Next time i will book the same hotel.

Room was cold although there was a heater in the room we used. We stayed here because of the location to Lapland UK with our children. Not happy that the staff at breakfast asked if we had ever been to the Real Lapland! Detrimental to our magic!

Staff were lovely and nothing was too much trouble. However the hotel is a bit run down run down, our room stank of food when we got there,garlic or curry? The room wasn’t cleaned the best, full bag of jelly babies left under the bed and no tea bags in the room only coffee for the morning? Also the beans were burn when we went for breakfast.

The hot water was intermittent on the second floor (our superior room). Corners of the room were dusty. Two spot light bulbs out. Bathroom floor tiles cracked. Second night reduced dinner menu due to a ‘gas problem’

Good alround

The staff were really helpful and the room was comfy and clean. We had an evening meal which was lovely, but unfortunately we waited a long time as there was only two people serving. They were extremely understaffed. We got up for breakfast at 8:30am and by the time we got down to the restaurant, most of the food had gone. Again there wasn’t enough staff to monitor and the guests were constantly asking for the food to be replenished. It would have been nice to have been asked for tea or coffee to be served, instead of going to big flasks and helping yourself, which is a shame, as you can see that the hotel is a working progress, but adding more staff, would help make it a better experience.

Lovely stay at Hollins Hotel overlooking the Peak District. Our room was very spacious and opulent! The staff were extremely welcoming and couldn’t do enough for us. The hotel was clean and decorated beautifully for Christmas and the food good. Will definitely stay again.

Clean, tidy room. Extremely comfy bed

Curtains held up with what look like paperclips. Cracks in sink.Hairs in bath(rinsed out) Rooms dated but comfortable beds

Rooms were dated and dusty. Pull out beds for kids were uncomfortable and noisy. Certainly not luxury as the hotel describes itself. Staff were trying to multitask throughout the hotel leaving people stood waiting at the bar for lengthy periods. Reception, Bar and restaurant area is nice.

We got off the ferry at Holyhead at 7pm and arrived at the hotel at 21:40 to be met by a very helpful and pleasant young lady. We got our room key and headed to our room. Opened the door and oh my god. Very dated and creepy. Nothing like the photographs on site. We woke up the next morning and on viewing the hotel we then understood it was kept that way. Saying that the bed was very uncomfortable it creaked why one of you moved. The heating didn’t work so we had a small oil filled radiator. Very cold that night. When you walked in the room the wardbrobe moved. Windows full of condensation too. Ceiling lights covered in dust and cobwebs. Breakfast was very good. Would I stay again. Probably not.

The room furnishings and bathroom were dated and in need of refurbishment. The whole place looked tired. However it was cheap and fine for a one night stay. Friendly staff. Breakfast was not good - slimy eggs

Only criticism was that my room 43 was extremely hot. Otherwise Everything else great. Staff were particularly friendly and helpful 🙂