ホテル 52 スタンリー、シュア ホテル コレクション バイ ベスト ウェスタン

I spent 3 days at this hotel with a friend. The hotel was spotlessly clean and the staff were friendly and helpful especially Jeannette. Nothing was too much trouble for her and she dealt with any issues we had . The hotel had a gym but the main areas, such as the bar/ bistro and the lounge was in a separate building to the hotel , which was just outside . This was called Rangos Although the hotel had limited times the reception was open, there were phone numbers we could ring if we needed help, and Jeannette gave me her personal number . She dealt with the issue with our door very promptly and sent someone to show us how to get into our room.. she also explained the remote control only worked when you turn the TV on manually Hotel is near to Beamish museum and we used stanley taxis a lot but then found the bus station and taxi rank were by each other and bus fares are cheap. The only fault we could see is the maintenance of the building , although that wasnt major . Jeanette seemed to be jack of all trades and was good to fix what she can . We had a pleasant stay but did miss having a 24hr reception . The hotel is situated in a housing estate which was very quiet We didn't venture into stanley due to a short stay . But thiank you to all the staff for their customer service and friendliness

The second room we were offered was much cleaner and Parking was great.

Very clean rooms everything was spotless fluffy white towels a very good hospitality tray toiletries were good quality The staff very helpful couldn’t do enough for you always available if needed . The manager gave 110% of everything . We would definitely stay again if we were in the area . Thank you for a memorable stay .

The room was clean and tidy. The blinds were not effective however, once the sun was up. There were also a lack of obvious power sockets in the room. The check in process was efficient and effective although there were no check out procedures.

Could not find TV remote.other from that a great stay.carnt wait for next stay in December.

We have just arrived home after an excellent weekend at hotel 52. The girls in bar and restaurant could not do enough for us, and the food in rango's was very good. The only downside was as the weather was very sunny our rooms were very warm as there is no AC. But that said we will definitely be back.

Lovely and clan hotel great for a stopover

Not a fan of remote reception and booking in but it all went well and I had a good stay.

Value for money. Clean and tidy room. A must for all. Well worth it.

The location of the Hotel is excellent if you are visiting Beamish Museum. The interior of the hotel was very good, the rooms were clean & well presented, as was the bathroom nice white towels, plenty of hot water. What lets it down is the appearance outside the grass was very overgrown & we couldn’t open the window in our room(13) which made it very stuffy, apparently a previous guest had damaged the window lock, but I think it should have been put right straight away Parking was great and the staff on checking in and out were friendly & helpful Would definitely stay here again

Very clean hotel, comfortable beds, excellent location if you are going to Beamish Museum

yes

Review of two night stay at Hotel 52, Stanley from Friday 8th to Sunday 10th May 2026 Check-in was online only which required a smartphone and a reliable Wi-Fi signal, there are no reception staff on site during the normal working day. The outer door was automatic so anyone could walk in. After collecting our key from a key safe we went to find our room. There was a security toggle with the key to open inner doors of the hotel but none of the security locks functioned so anyone could access all areas of the hotel. This is not safe. The only lockable door was the bedroom door. With no staff on site this is a disgraceful lack of security. We had booked a double room with en suite facilities. The room appeared to be set up for single occupancy. The bed was a ¾ size double bed with a single mattress protector. There was only one chair which was very stained, one bedside table and one bedside light. The bathroom was on a lower level and had three steep steps down with handrails either side. Both handrails were almost completely pulled from the wall and would have offered no support to a person who stumbled on the steps. There was no shaver socket in the bathroom and the hot water feed to the wash-hand basin was barely tepid. The shower was warm enough. Two bath towels were supplied and two mugs for tea/coffee. These were the only sign that the room was for double occupancy. There was no bin in the room for any litter we might have and it was not clear that housekeeping was only o

Clean and convenient for my stay. Internal security is still not activated (security doors to get to rooms) but the rooms are good and facilities excellent. I didn’t use the attached restaurant/bar, so can’t comment on those.

No staff on site at all and remote registration not straight forward WOULD NOT RECOMMMEND

Delighted with our room! It was very clean and fresh and well stocked with tea/coffee/chocolate, plus toiletries. The shower was easy to use, the water hot and plentiful, and the towels were thick and fluffy. The bed had a feather duvet which made it very luxurious and super cosy! The staff we met were polite, helpful and a credit to the company. We didn't use Restaurant next door for breakfast, but we did have an evening meal there (a cheese burger - two patties - and a chicken parmo - breaded chicken with tomato puree and garlic and cheese topping). The food was hot, the portion size generous and fantastic value for money. This place is ideal for visiting Beamish, or the Tanfield Railway (like we did). Seriously can't recommend it enough!

Staff very helpful and friendly, my room was excellent a nice big bed, big walking shower and all very clean. Would gladly recommend a stay here.

Very clean and comfortable fornwhat we needed .the staff were very welcoming and couldnt do enough for us . Breakfast at rangos was spot on with friendly staff as well Would recommend the hotel

Check in was easy, staff couldn't do enough for me, friendly and welcoming. Very nice large room, bed and clean shower room. Definitely come back if needed to and would highly recommend it.

No meals served on site, but available next door at restaurant, which is closed Mondays & Tuesdays