レオナルドホテル ノッティンガム

チェックイン時のスタッフは無愛想だったが、チェックアウト時のスタッフは感じ良かった。 駅、バスターミナルから近い。町の中心部までは少し距離があるが徒歩圏内。 綺麗だがバスルームの設備などは古い感じがした。 空調が勝手に止まってしまって、寒いと感じると切れていた。バスタブがあるのは嬉しかったがシャワーカーテンが短すぎて床が濡れてしまうのを避けることは出来なかった。

front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan.

The whole place was spotless, lovely beds

Room was cold and soles and the shower didn’t work properly and the water luke warm. The chicken burger was very poor and almost £20. Only positive was the breakfast which was good.

Spotless amazing hotel

Everything was to a very high standard; lobby & reception clean, team friendly and attentive, room was really lovely, great view with double aspect windows. Will definitely recommend. Only tip is that directions for nearby parking should be better on listing - ended up parking miles away and found nearer on walk from carpark to hotel.

Staff helpful quick smooth check in lovely clean room

Nice size room on top floor but bed was extremely hard along with the pillows. Heating wasn't great and we found mould along one side of the duvet cover. Everything else was fine.

Very cold, bathroom is old fashioned The ac didn’t even work in the room it was freezing I stayed 2 days I have complaint the first day and no body offered to change room as I had a baby in the room the day after they offered me in the night after being there for 2 days then they offered to change rooms was very disappointed

Very old fashioned room, poor lighting, clean. Cocktails were very average at the bar

Arrived half hour early and couldnt check in as room wasnt ready waited 40 mins and no one approached us to say it was ready, then had to stand in a queue , was put in a dated disabled room which i dont understand why when i never booked that roomand which clearly did need some TLC ,stayed for 2 nights but struggled with heating on 1st night and then came to shower on 2nd night and no hot water, had to move rooms at 5 oclock on last evening which we were not expecting the upheaval. New room was more nicer and had hot water and heating worked..Always stop in Leonardo hotels but this was the first time with any issues. expected e as i

The hotel and room was spotlessly clean. All Staff were lovely and polite.

Nice room.

Lovely stay conveniently located. Nice room but no water or biscuits and towel was not replaced restaurant not open so complimentary vouchers not much use. Staff very nice and breakfast nice.

Good check in. Staff friendly, professional and effecient. Corridor cool, room cold, bathroom very cold. Heating did not appear to work. Room was not cleaned, despite putting the sign on the door. Had to go to receptoon for fresh towels. Breakfast good. Ate dinner in hotels, also good and very good value. Noticed at 10.30 pm on Friday that a used room service tray had been placed in the corrodor. It was still there midday Saturday. Not a great stay, room being so cold really impacted stay.

Staff were excellent, room clean and well appointed.

Great breakfast, good evening meal (if a little expensive) and excellent comfortable room.

Check in was excellent , room very clean , bed very comfy, excellent breakfast and efficient check out

Room was clean, staff were cold

Staff all very polite and helpful. Rooms were very comfortable and clean.