Novotel Leicester

room is good,staff very friendly

Good location for town centre, station, etc. Good, clean and functional rooms. Comfy bed. Hotel has a nice bar for a drink before going out. Decent selection at breakfast. Only negative - the scrambled egg was truly nasty! I have never tasted egg like it; it tasted like it was made of powder, very unpleasant. Good hotel, good location - just avoid the scrambled egg!

Clean and comfortable room, right at the city center

Obtaining our room key was straight forward, quick and pleasant. The room was impressive, spacious & well appointed with all the sockets in the right places. The bed was large and comfortable. The hotel is situated within walking distance of bars and restaurants. We showered soon after getting access to the room, there were several hairs in the shower cubicle, which was at odds with the rest of the clean room. The shower water was stone cold for both of us. Also, the shower screen let water by between that and the tray, creating a considerable flood in the shower room, which made the floor dangerously slippery. On going out for the night, my wife reported to the man on reception, he told her that the boiler was playing up, but that it was reset now. Absolutely no hint of an apology was forthcoming however. My wife had to go back to the room and the maintenance man and an older fella were both immediately attending our room to investigate the issues, so she was there at the time. The maintenance man climbed into the shower, he demonstrated that it was now hot after running it for some time. He turned to my wife and said in a condescending manner that it was now hot and did she 'want to test it?' He told her that the floor was flooded because we had incorrectly directed the shower head at the screen. They left, leaving muddy footprints in the shower. She had to ask for this to be cleaned. Still no apology, & the water was only tepid again in the morning!

Rooms were fantastic and very modern.

Always have a great stay here, bar staff really friendly, nice relaxed atmosphere

Very central and comfortable. Loved the big tv in the room.

car park isnt the easiest to find if your not from the area, staff very friendly and rooms were nice and clean. Not sure on all the mirrored surfaces, takes a while to get used to them and the sliding toilet door not sealing makes privacy limited.

Nice welcome

Clean modern good sized room, staff were great, breakfast lovely.

This is a clean, modern hotel which felt like a luxury hotel. Everyone on the staff was kind and professional! This is a great hotel!

The hotel is in a good location on the edge of the city centre and is easy to reach by car.

didnt have breakfast

Super clean room, bed comfortable and restaurant area looking a lot more like a 5 star

Beautiful hotel with great location and amazing service. Loved our stay here.

The hotel is great and have a walkable parking option which makes it great if you have a car. It’s also very close to amenities and shops.

Very clean, great location and great friendly staff.

It was excellent, we enjoyed our stay there.

직원 친절함

All of it