Novotel Leicester

Super clean room, bed comfortable and restaurant area looking a lot more like a 5 star

Beautiful hotel with great location and amazing service. Loved our stay here.

The hotel is great and have a walkable parking option which makes it great if you have a car. It’s also very close to amenities and shops.

Very clean, great location and great friendly staff.

It was excellent, we enjoyed our stay there.

직원 친절함

All of it

Did the job, clean room, breakfast better than expected

Lovely staff, clean property.

Clean room very friendly helpful staff, throughout our stay. Very relaxing atmosphere every time we stay here

Amazing experience

Lovely rooms, staff very friendly.

Nice room. Staff very helpful and friendly. Nice breakfast and evening meal.

Everything very clean, staff good, decent location!

Didn’t have Brek

The staff went out of their way to make our stay comfortable, especially the lady at check in. The room was clean, modern and had everything you needed. You won’t be disappointed by breakfast or your your stay!

What a lovely find. Very comfortable hotel in the middle of town. Lovely big room. Very friendly staff.

- No bottled water in room. - Fridge in room was empty, so no mini bar. - A diamond earring was accidentally dropped down the bathroom sink. We were told maintenance doesn't work weekends. Surely the busiest times for a hotel are the weekends. We were told we'd have to wait till Monday, but we were checking out Sunday. My partner took the u-bend apart ourselves. Very unimpressed with the hotel lack of help! - Came back to the hotel bar at 00:45am for a nightcap. We were doing an early 'end of shift cash-up' so it was card only. We only had cash, we were told we had to pay the exact monies. - We asked for the night drinks booked to our room (easier than the payment debacle) and we're told they cant do that!? Ridiculous. - the night bar manager spoke to us aggressively. Her colleague asked "why you in a bad mood", she said that it was a previous guest who called her 'dumb' and spoke to her rudely. It was not professional to hear the manager openly talk about another guest like that. I was very unhappy with this terrible behaviour. - At breakfast the bread loaf had no cloth over it to hold the bread whilst cutting. So, multiple hands all over the bread loafs. Disgusting and very unhygienic. - On checkout, when asked how our stay was, my partner mentioned we had some issues, and the man behind the desk didnt respond and just turned back to his computer. Totally uninterested. A 4 star hotel with 2 star staff! This hotel is a massive disappointment and we do not recommend it.

My partner and I always enjoy our stay in

The staff were wonderful, as was the room. However, the breakfast selection was