Novotel Leicester

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Reception staff friendly and professional. Hotel superb

Would stay here again! Had everything we needed

Hotel were extremely clue

Quick check in/out . Clean hotel throughout . Rooms still look like new and very quiet .

The room was very nice but would have been helpful if bathroom had a lock. The room service could be more better they didn’t understand English much and one time the lady refused to give glasses as her work time had ended which was quite ridiculous. Otherwise everything else was nice just the room service needs alot of improvement. Thanks

We found the hotel very clean up to date and staff very helpful

Rooms were great. Bar and restaurant staff not so great. Understand they have to comply with rules but with children and attending for a funeral. Not very family friendly. Or very understanding. Service should also be with a smile. Was very difficult to see this too. Just need to be more empathetic to the guests. Sad as use to be one of our favourites! prefer the vocco. Reception were great and helpful.

Très bon hôtel, superbe lobby, acceuil agréable, confort de la chambre conforme à la chaîne, jamais déçu. Très belle salle de sport. Petit-déjeuner très bien. Proche du centre 3min à pied.

Room was great. Gym was good too. Staff was very friendly. Overall stay was great

Me and my partner stayed for the weekend and we haven’t got one complaint, the room, hotel and the view was amazing. Everything was so clean and the customer service was outstanding and helpful. They also had a great bar with loads of choices or drinks and a lounge area, it’s a great place to stay and have a relaxing time away. So happy with our stay and will definitely be going back!

The water bottle kept in the room tasted odd.

Staff are very friendly and polite. The Hotel is in a good location and would recommend stopping here.

All the staff were great, especially the check in staff who were exceptional.

Good breakfast and great customer service

Great room and the staff are so helpful

The room was very clean, excellent

Comfortable convenient hotel with close parking

I had the pleasure of staying at Novotel on 26th September to the 29th September, and it was an exceptional experience from start to finish. I booked a Standard room with a sofa bed which was both spacious and tastefully decorated, offering the perfect blend of comfort and luxury. The standout features of my stay included buffet breakfast which truly elevated the overall experience. The staff were incredibly attentive and friendly, ensuring that all my needs were met promptly and professionally. The amenities provided were top-notch, and the cleanliness of the hotel was impeccable. I particularly appreciated the attention to detail in both the room and the shared spaces. Overall, I would rate my stay 5 out of 5 stars. I highly recommend Novotel to anyone looking for a memorable and comfortable stay with family. I look forward to returning in the future.

Everything was lovely. No fault at all