ラディソン RED ロンドン トゥイッケナム

It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again.

Wifiがつながらなかった

ベルボーイがおらず、荷物が多くあり困った

Warm, welcoming and very helpful staff. Lovely sized room, comfortable bed and a good breakfast.

Amazing hotel, friendly staff, clear and tidy hotel, great value for money, facilities were outstanding.

Really great hotel overall.

Our room is comfortable and big enough for family of 3. Price a little too high but great if you plan to watch rugby games. Loved new deco with Rugby players on wall etc. Bathroom very clean and modern. Will stay again when going to watch England games.

Great check in staff, clean room and bus stop into Richmond right outside hotel.

Great location near stadium recently renovated very spacious and clean.friendly staff.

Room is spacious, clean and comfortable.

Lovely room, great bed, friendly staff.

Absolutely beautiful hotel. Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water. Fantastic breakfast and really friendly staff We thoroughly enjoyed it and hope to stay again.

Una bella esperienza. Camera grande, moderna, luminosa; personale impeccabile.

I was surprised at a stain on the floor under the toilet and an item of rubbish, I assume from the previous occupant that hadn't been picked up. As a regular visitor to the hotel this was something I hadn't experience in previous visits. With hindsight I should have mentioned this to the reception staff, who were very helpful in explaining the heating system in the room. Never the less, I will be returning to the hotel in the near future

Very happy with adjacent family rooms. Clean, spacious and comfortable. Staff were friendly and welcoming. Gym and spa facilities next door to the hotel were fantastic.

Clean, well-maintained rooms and a considerate, professional staff. Overall, a comfortable and pleasant stay.

Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.

very nice and clean

One night but extremely vomgirtable

Très bon accueil. Chambre très confortable et agréable. Tres bonne literie.