ラディソン RED ロンドン トゥイッケナム

It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again.

Wifiがつながらなかった

ベルボーイがおらず、荷物が多くあり困った

Amazing stay

Excellent staff and services available. Good location for central London and the rugby.

Checkin was fine. The car park was signposted, but not entirely obvious that it was the correct one for the hotel. Nice to be able to visit the swimming pool, spa and gym for free next door. I was given a 'free drink' voucher, but was unable to use it as the bar had no staff available at 18:30 on a Saturday to redeem it. There was a fire alarm at 1am, which meant everyone was forced outside, only immediately to be told to go back in. Families with small kids etc. Bed was very hard and gave me neck ache. There was a coffee machine, but only two decaf pods with space for four others which weren't there. Would I stay again? I doubt it.

Easy parking and a lovely room. Bed was super comfy.

Excellent boutique hotel, spacious rooms, bus stop right outside for Richmond or Twickenham. Great walk in shower and great staff

Rent och fint rum och bekväm säng.

Lovely room, excellent facilities

Great position great hotel

Great Location from a stay after the Rugby international with comfortable Spacious Rooms. Somewhat pricey on a matchday but that's Business

Staff are exceptional, so personable and engaging. Phoned up to the room to check and make sure we had settled in okay. In conversation it came up that it’s my birthday this weekend and after I came back from dinner, they had brought up a complimentary dessert and card which was a nice touch. Highly recommend and will be staying again

Room bed/pillows very uncomfortable. Bathroom poor shower and drainage. Very dark,poorly lit room overlooking an internal corridor!

Room was clean, very functional, great sleep and fantastic walk in shower. Also had Nespresso type coffee machine which was a nice touch.

Great stay

Yes

Room was clean, hotel was lovely, staff were friendly.

Great staff, huge, comfy room plus the gym next door were all wonderful. I will stay again.

We booked this hotel after missing our flight from Heathrow, and upon explaining that to the front desk they massively helped us by allowing us to check in early. Hotel was great, though the pool and spa aren’t great for kids! Overall, would definitely stay again.