スクーナー ホテル

Room wasn't cleaned at all, all sorts of used items under the bed that did not belong to us, broken tiles on bathroom floor didn't allow to walk on it barefoot, shower was from hot to extremely hot, cobwebs all over the place. Awful state of the property, ell of damp everywhere, we had to leave after first night, it was unbearable to stay any longer

First day found the hotel looking very tired in need of a full upgrade. Tools and old furniture hanging about. Not child friendly. Not very clean. Bedrooms not very clean.Bed ok. One of the towels had to be changed because it had dirty marks on it. Staff polite. First days full breakfast was very nice. But second day bacon frazzled and sausages burnt. Last day no egg? Sausage tasted off left most of it. Last night loads of shouting and banging of doors at 2am! Please dont stay here. Needs a lot of work doing to it.

Indian food was fantastic chief and barman very pleasant and chief always asked if food was ok Rooms could be cleaner a socket would be good near kettle .breakfast was mediocre but hot and served quickly could do with more choices If known it was a haunted hotel we would never have booked due to my anxiety Rooms not serviced asked for more toilet roll but never got

Plus points: Excellent location. Quirkiness. Excellent cooked breakfast. In the process of being refurbished - comfortable at the moment, but needs redecorating.

Needs a good clean new carpets everywhere could do with a maid service too. Fried breakfast was a bit greasy but otherwise food was ok the pizza I had was home made and was very nice. The manager was very helpful and courteous.. The location is lovely right by a lovely beach

Gammelt og slitt hotell, men veldig hyggelig personale.

Very helpful staff who endeavoured to make our stay as welcoming as possible.

After booking this hotel I found out it was haunted! Maybe I should have done a bit of research before booking but I really feel this should be stated when booking! Looks like they are getting work down stairs in the restaurant but as soon as you walk through the door to go the rooms it stinks! It’s like a musky mouldy smell, the room was even worse! With black mould on the ceiling coming down the wall right next to bed that had stains on the sheets. We ended up leaving.

A friendly hotel with helpful staff. Five minutes from the beach. The food was good, too

The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked. The breakfast was dodgy and the public areas really shabby. Shame really it could be really special. I can’t recommend it and we won’t return.

The hotel was being renovated. Our room was in the process of updating and was not ready to be let out. It had clean bed linen, but needed a thorough clean not just top dusting. It was understaffed with the few staff trying to do everything and failing. I could list all the faults which are the same as previous reviews. The main problem was that all the electric appliances were run from a multiplug, including the kettle, the TV and an old convector heater brought into the room as the radiators didn't work. Unfortunately this was a last minute booking and we were unable to go elsewhere, so had to stay. To be fair the staff were pleasant and helpful when we asked for anything and did sort out an overcharging issue discovered when we arrived home but they were totally overwhelmed with trying to renovate and run a hotel at the same time.

I thought this hotel was poor at best. My room was not very clean and nor were my towels. Do not recommend.

The hotel was in a good area, and they are trying to make it more modern and look good, but sadly it was still not up to standard. The receptionist didn't speak English, they had forgotten the soap in our room. There was mold and paint chipping on the ceiling. We could live with all this for the night but when we tried to go to bed we found they had used a duvet cover instead of a bedsheet for the mattress. We called the emergency contact and they came with new sheets for us, but as they where stained we asked if we could move room. We got to the new room which was in a better condition, but the smoke alarm was defected and they didn't have any other rooms we could be in. The next morning when trying to shower there was only scalding hot water coming out and I had to finish my shower in the sink. The breakfast was not worth the money we paid for it to be added to the cost of the room. It was not worth the money. For a hotel that is supposed to be hunted I think it is so bad the ghosts have left.

Our room is not too clean. A unclean teaspoon was left on the bathroom sink upon check in. No rubbish bin inside the toilet. No toiletries, so you must bring your own toiletries. No fresh toilet rolls were given to us. We were offered breakfast when we checked in so we bought breakfast for 2 adults & 2kids. We didn’t get a clear breakfast timing when we asked. So on check out day, we check out at around 10:30am and asked for breakfast. We were told no more breakfast is served, so then I asked for a refund as I bought it separately. I was told that no refund for that, they offered sandwich & cereals. We were given 2 slices of toast instead, 2 cereals. I paid £39.50 for that. It would have been better if we were refunded for that breakfast. But they insisted they’ll make sandwiches but no sandwiches were served. I don’y have high standards when it comes to hotels/hotels but this experience is just too disappointing.

Food in the restaurant was so bad I was sick rooms basic not the cleanest shower was ok

This hotel was absolutely terrible the whole hotel as soon as you walked in smelt damp & mold carpets were dirty had to shout to find someone who appeared to be painting this was after 5pm went to have a look at our twin room which was supposed to be refurbished kettle was filthy never been cleaned I don’t think wires all over the place coming from tv & wardrobe was a joke a few hangers in a corner near tv. would not recommend this hotel so please anyone do NOT stay at the schooner in fact all the other hotels in alnmouth know the schooner has a bad reputation but sadly we didn’t we collected our bags that evening & went to the Red Lion & booked in there

In the middle of a major construction project. Front door was locked when we arrived.

The hotel seems to be going through a bit of a refurbishment and the only person there was a builder who was told there would be guests arriving. He gave me the room key, told me the front door lock wasn't working and just give it a shoulder budge to open the door and that was that....no staff or anything, just a phone number in the room incase of any problems. Came down in the morning to an empty place with no sign that anyone had been in overnight

****DO NOT STAY HERE**** This hotel is NOT ready to accept guests. Taking people's money to stay here is an absolute outrage! It is a building site. Rooms: -Cold. -No hot water. -Showers do not work. We were asked if we will need to have a shower when we were checking in because it was broken so they knew. -Door doesn't lock. -Tv didn't work. -No WiFi even though it's advertised as "high speed" -They have a bar but it's not really a bar. It's a fridge with a few drinks in. -The smell is awful throughout. -Dirty bed linen. We were booked in for two nights but only stayed for one due to how horrific it was. I explained to the manager then reasons why we were not staying and I didn't even get an apology. PLEASE DO NOT WASTE YOUR MONEY.

Please do not stay here Pros: central location in Alnmouth, with good pubs nearby. Staff were friendly (albeit not helpful) Cons: The pictures on the listing are not what the hotel currently looks like, it has been (badly) refurbished. The hotel does not have the free parking as advertised, the parking is on a busy street and is only valid for 2 hours at a time. Staff are impossible to find, it seems a one-man band in the kitchen, bar and front of house. We were shown 3 separate rooms, all of which were unclean; with black hair on the surfaces and carpets hair, paint stains on carpets, dust, blood in the sink, dirty cups, water damage from the ceiling, spider webs, and general damage to fixtures. The electrics around the hotel are generally unsafe, with flickering lights, corroded sockets, fire break glass points hanging from wires from the ceiling, and cables badly repaired with electrical tape. There was initially no toilet paper in the room, and we were then delivered 2 half-used rolls. There was no hot water in one room, and the other having hot water coming out in explosive bursts from the sink. The bed was hard, lumpy, and covered in black hair (but did not have bed bugs, I checked). The heating in the hotel is not adequate; you cannot control the radiators and there is no heating in the hallways or bar area.