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Can't fault it! just a walk away from luton town cente. Few issues with parking but got sorted. Staff were helpful and freindly. Wouldn't recommend going in the town centre after dark, quite an uncomfortable experiance.

Convenient location. It's quiet despite the fact that there's a railroad nearby.

Clean, updated room and the staff was excellent, will definitely return!

Fantastic location hotel. Staff couldn’t be more attentive. We stayed here the night before a flight and will certainly be back. We decided to eat in the hotel and oh my am I glad we did. Fantastic meal and again the service from the two ladies was first class. They only gripe was the room was rather warm and the aircon would not go lower than 19 degrees. Given we had a very early start I didnt complain or ask for help. Maybe it was me

The hotel was 'ok'. The parking is very limited and the hotel is surrounded by red routes so you can't stop anywhere to even unload or get out of the car. On arrival i rang asking where i can stop to let passengers out and park the car, i was told by the man at reception to 'Google it'. I've never experienced such poor standards of hospitality training in my life. The area around the hotel is run down, dirty and dodgy. Won't be back!!

My partner and I stayed at your property on Saturday, 24th May, and unfortunately, we were quite disappointed with our experience. Upon arrival, we did not feel particularly welcomed. The two staff members at reception seemed more engaged in a private conversation than in assisting us, which set an uncomfortable tone for our visit. We were also frustrated to find that the car park was closed, with no prior notice provided. This added inconvenience made our check-in experience even more stressful, as we had to find alternative parking at short notice. When we got to our room, our disappointment only deepened. The room was much smaller than advertised, and we noticed several cleanliness and maintenance issues: marks on the walls, a dirty remote control, unclean areas of the floor, and a large crack in the sink. The curtain was also ripped and stained, and the bathroom was extremely cramped—making it difficult to use the toilet comfortably. Additionally, there was no shower gel provided, which we would expect as a basic amenity. Given the price of the stay, we had higher expectations and felt let down by both the service and the condition of the room. Sadly, based on this experience, we do not plan to return. We wanted to share this feedback in the hope that it will help improve future guests’ experiences.

What a lovely clean hotel. Located perfectly in Luton next to St George's Square. With Luton point shopping centre right around the corner. There is also ten pin bowling and a cinema for the kids or adults. Breakfast was lovely. Luton Airport is less than ten minutes drive. The staff were amazing. I would definitely stay there again..

Very nice place.

Great modern hotel with very friendly staff

Convent location next to Luten train depot.

Reception/bar is ok but limited. Two lovely ladies worked at the bar which was the best bit. Awful area. Rooms are small and like prisons/dreadful mattress and pillows. I could hear everything including every bathroom within a couple of rooms vicinity up and down! Kept awake by three noises.

Have stayed here on a few occasions whilst visiting family and friends, very welcoming hotel and Vashal on reception very good customer service - locate 3min walk to station and next to shopping Centre,cinema and restaurants.

Parfait lorsque l’ont voyage le lendemain

Is close to bus and train station. When we booked in front staff need to be more welcoming and actually speak to guests. After given room card went to room to find that it was the wrong one as we booked in for a multiple bed room but was given a double bed room.. Went back to front desk and was given a twin and was told that they don't have the room which I booked .room as ok the walls had a few marks on them. We only stayed 1 night as it was close to the train station.

Nice quiet area. Comes as advertised.

Lovely friendly staff in reception. Breakfast and evening meal both worked well for a business trip

It is a curated and convenient hotel, the staff is usually friendly and helpful, the rooms are nicely decorated and comfy. I have stayed several times in this hotel.

It was clean and very nice room.

Excellent!Close proximity to town centre and transport links.Staff is very pleasant!

Was good apart from the cleanliness. We found eye lashes on the bed and a used bottle of water.