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Every member of staff we met was friendly and helpful. We were lucky enough to be upgraded and our room was beautiful with a view over the river. It was quiet and comfortable and I loved the window seat in the bay window. The bathroom was enormous and boasted both bath and walk in shower. Unfortunately the basin taps were very difficult to turn off and trickled overnight but we were assured that this would be looked at and received sincere apologies for the inconvenience. We enjoyed a full and plentiful breakfast with bottomless tea and coffee. We thoroughly enjoyed our stay and wished we could have stayed a little longer

Parking ok clean room and facilities and shop nearby

Beautiful, characterful hotel with friendly staff and great food. Perfect base to explore Sandwich.

Charming quirky hotel. In a great location. Close to shops, bars, restsurants, quayside. Loved the decor and feel of the place. Staff very friendly, chatty and helpful. Room very spacious, clean etc. Will return!

Great value for money

Bar ok , as people have said rooms tired, items in room broken, couldnt turn heating off, carpet very old and a bit dirty / worn. Shame

The decor of the room was a little tired, but the staff were very pleasant and helpful.

I booked one of the cheaper rooms this time but it had everything we needed, the bathroom had lovely thick towels and a great shower. All very clean. Friendly, helpful staff.

Incredible! To sum up our stay. It was incredible! From start to finish I can’t fault the service we received, Spotless, peaceful, spacious and super well equipped.

Good location in town, nice breakfast. Had a few little issues while we were there which staff did their best to sort. Rooms in need of deep clean especially very dusty curtains! Be aware there is limited parking so you will have to pay for the public car park nearby. Our room was up several flights of stairs with no lift and no help with heavy luggage offered.

The Bell Hotel is a beautiful place, the staffs are friendly, I had a comfortable stay.

Staff were great and very welcoming. Breakfast was superb. Only negative was that the room was so hot and we couldn’t adjust the heat.

Great variety of breakfast options, comfortable beds and a spacious family room. Friendly and helpful staff throughout our stay.

All good, room chilly, but I thin

Apart from the bedroom and en-suite being dated it’s a really nice hotel. The guys had an emergency over night and the gas had to be cut off to the kitchen, so no hot breakfast. Not their fault at all and they put on an amazing spread for a continental breakfast like I’d never seen before. So well done to them. The gas engineer arrived as I was leaving. Staff were fantastic.

Staff was very friendly and eaay to talk to, bed was comfortable. Room was a good size with all the necessary amenities. Bathroom was big, shower was great. Gorgeous building. The highlight was the afternoon tea, whoever made those scones and desserts deserve a raise! Downsides, the staff weren't wearing indicators of being staff (like a name tag), so it was sometimes hard to know where to turn. We had a lightbulb not working (though this was promptly fixed once we let reception know), and our room hadn't been dusted properly, there were thick layers of dust on our bed lamps (small thing though!) Overall, a very satisfying stay with only minor, almost inconsequential issues.

Nice room but a bit small. Would stay again.

Just all over friendliness and good atmosphere

Breakfast and selection was great! Comfortable bed!

Rooms need updates