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The only one good thing about this hotel they let us check in early. The hotel had a bad smell in reception area on arrival. Are room was so basic! Had no trowels, no toliet roll and no hot water. Had 2 tv in room none of them worked. About 4am to 6am there was a lot screaming and shouting outside hotel. When I went downstairs in morning there was loads of young men all asleep around reception area know one on reception to report anything to. This honestly was the worse hotel I’ve ever stayed in and cost me £170 for the night.

Absolutely disgusting place,dirty and very smelly,only one light worked in our room and the tv didn't work either avoid at all cost

This hotel is NOT what is in the pictures. It is filthy, we did not stay and had to pay a further £200 to stay elsewhere. The beds had no mattress protectors, they were split in half bunk beds, the room was filthy dirty with rubbish in hallways on the floor with the "clean" bedding. There was a fridge with rotting food in reception. We took the key and walked out when we went back to complain the person on reception said he was fed up with people complaining and that there would be no refund. Just an utterly awful experience!

The Hotel is in a poor condition and needs renovation in all areas. From the smell you can clearly say they have an issue with mold. Elevators are not working. Restaurants had obviously been closed for a while. The reception staff was friendly and the location is nice but those are the only positive comments i can make.

Pretty much as per the previous reviews. Booked in for 1 night, did not stay, hotel dirty, room dirty, no towels, no soap. Asked for a refund

The hotel was actually disgusting and I had to check out! I didn’t get a good feel when we went to see if the rooms were ready as the entrance had litter around it - the lobby smelt fousty and the member of staff was just in jeans and a t-shirt! I thought that when we returned the room may be better but sadly not. The carpets were heavily stained & marks on doors and walls and stair wells in corridors - there was the smell of cannabis coming out of other rooms. When we got into our room we were not overly impressed but had to dump our bags as had to be somewhere. When we returned the bed sheets were not fitted properly - there were no towels - the tv didn’t work - the shower door broke (but managed to fix after a while) - the actual shower head came away from the connection - there was no hot water - the towel rail was so rusty - the plug hadn’t been cleaned. There was bird muck on the window that had clearly been there for ages! The carpet was starting to thread - the wardrobe was not pushed back to the wall and behind it was awful, felt I needed to keep my shoes on & would have rather stayed in my car. I managed to find somewhere else for the night. The pictures on the site were nothing like what was expected. I said I was checking out, explained why, showed pictures & asked for a refund. They said they were sorry I felt this way and I needed to ask the booking agent for a refund. I knew it was going to be basic but you expect clean comfortable standards - it was awful.

Was not impressed! Had to pay extra for parking and dog. No facilities in the room or hotel to make a drink. Very noisy, children running around all night. Dark and dingy with curtains falling off. Would not go back if you paid me!

Would not recommend, shabby “hotel”

The only thing about the Beresford hotel was that the sheets were clean,the sink had no plug, there was no soap in the sink dispenser, the shower curtain was dirty, the TV didn't work, I had to go to reception to get a towel, the second window wouldn't close and there was no breakfast not even coffee available in the morning in one word dreadful

Sheets were dirty - other people's hair. No toilet paper in the bathroom. Staff were friendly.

Terrible stay one room was given had broken bed second room replacement had broken tapes no hot water not as advertised no toilet roll had to ask several times lucky always carry some and this was through out whole hotel staff didn't seem to want to know about issues or care only stayed as didn't have funds for anoutha

A tired hotel in need of modernisation. Few staff, little parking available, even simple things like no TV in the room. Our room had a skylight that couldn't be closed off so light in the room very early and the skylight was a magnet for the seagulls. Would recommend looking at other options before booking here.

This hotel was a disgrace and Hotel.com should not be affiliated with it in any way. The bed was broken, the room smelled strongly of smoke, the carpets were digesting and it didn’t feel safe. There were 2 guests who showed me photos on they’d taken of a large amount of mouldy, rotten food from the kitchen and the bar area had dirty mattresses piled up from floor to ceiling. One of the ladies had been bitten by insects/bugs during her few hours in the lobby. I didn’t stay and ended up spending a small fortune to book into the Premier Inn next door. I didn’t even ask for a refund at the time as the ladies had been trying to get one for hours. Do not visit this hotel, the pictures are totally misleading.

How hotels like this stay open are a mistery. The hotel is in terrible condition and it's nothing like the pictures on the website shows. There were mattresses just sitting near the staircase leading up to the rooms. The area where the bar should have been, was a derelict and there was no bar whatsoever. The room was nothing like you would expect for the price. The soap holders in the bathroom were empty. You wouldn't pay more than £30 should you see the state of the place before booking. Avoid at all cost.

It is a very basic place to stay with no amenities, if you’re coming for a holiday I recommend you pay a bit more and stay somewhere nicer.

First of all, the manager was very helpful - a nice guy from Egypt. So I want to make that clear - it's not his fault, or his wife or toddler who were in the lobby a lot while I waited 45 mins to check in. But the rooms were just so bad. Stains on the floor, tiny 12" TV on the wall and so hot I had to sit there with no clothes on in order to tolerate it. Upon which one fo the staff walked into my room without knocking to ask if I had towls. Again, I was naked. No, there were no towls and I had to dry myself with my own clothes. I don't think they had a bar or any ammienties, it was more like a run down hostel with seperate bedrooms. I had the view of a skip with a filthy mattress in it, I kid you not. It was so bad I checked out after a couple hours and booked a hotel further up the road which was much better. I didn't ask for my money back becuase I should have checked the reviews before. It's totally my fault for booking without doing so. If you are a young couple on a really tight budget and don't mind being really hot and sleeping somewhere not very nice, this is a cheap option, but for everyone else I would look elsewhere. Honestly, I would say this is a 1 star hotel, and I'm rating 2 stars becuase the manager was nice. Again, I just want to be clear the manager was really nice and looked crestfallen when I said he was checking out. He was a really nice guy and it's not his fault the hotel he works at is bad.

Utrolig slitent hotell, møkkete, utrivelig. Bodde i 3 etasje, men heis fungerte ikke. Bra lokasjon, men det var alt.

Absolutely disgusting property. Health and safety would have a field day. Hallways strewn with duvets, covers, towels. Dirty cups and empty cans. Leadsover the hallway floor. Matresses blocking hallways. No soap in dispensers for simple bathroom hygiene. No protective covers on mattresse, just a fitted sheet on top. Windows with no handles. 8 parking spaces that you can't prebook, but if you are lucky it costs £10 per night. DO NOT STAY HERE

I cancelled soon as I walked in smelly and dirty no staff about

Don't do it. The room was a hot box and we were not allowed to open the window for "health and safety ". No refund policy. This place should be illegal.