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Great customer service and comfortable room. Had a great night’s sleep. Only critique is the rain shower didn’t have a lot of pressure but overall the stay was great

Our room was very tired- stained paintwork and ceiling. No hairdryer. We have stayed before in a different room which was very pleasant. Easy and free parking.

Lovely staff and room. Highly recommend. Would stay again.

Lovely room but too hot and not able to open windows. Bathroom looked a bit tired and shower mastic dirty. Staff lovely just needs some tlc in the bathroom

Lovely cosy pub

Lovely staff, big comfy bed, toasty warm room, cafetiere and ground coffee, good shower. Lighting was a bit dim for reading/ working and a few areas of the decor were worn.

Great stay for business, great room, clean. Everything I needed.

Fantastic room and giant bath, wonderful staff. Have stayed a few times for work, they’re all great people. Will stay anytime I’m over that part of The country again.

Beautiful room. Very clean. Shower lovely. Breakfast was outstanding.

Much nicer than we expected lovely clean rooms, very clean & comfortable. Likes having a served breakfast menu rather than expensive buffet as we aren’t big breakfast eaters

Fantastic staff, room was excellent, really great food in the restaurant. I'll be repeat booking whenever I'm working back over this part of the UK. thanks so much!

Friendly staff, nice venue

Fantastic great location and very comfortable hotel

Friendly staff, good prices, comfortable room, tasty imaginative food.

The room was hot and smelled musty (Wren) when I walked in. I immediately opened the windows to try and get rid of the smell, but the windows are on a cable, so don't open very far. The radiator in the bathroom was on full which didn't help matters and I con't think there was a way to turn it off, despite being 16 degrees outside. When I tried to use the air conditioning, it turned on, but I couldn't get it to blow any air. To be fair, I didn't report any of the issues as I dragged off my hot motorbike gear and was too exhausted to get dressed and go back downstairs. Staff may well ahve resolved the heat issue for me if I'd asked. Slept with the window open all night, but luckily it was quiet - absolutely no noise from outside despite being a pub. On the positive side, the bed was really comfy, pillows were good and I was given somewhere out of sight to park the motorbike where I could chain it to a post. The staff are really friendly and helpful too. Can't comment on breakfast as it starts at 7am and I had already left.

The staff was absolutely lovely, but the photos didn’t ring true to actuality. The carpet was riddled with stains, the room smelled musty, the bathroom toilet lid had permanent scratches that made it feel dirty, the walls were marked with stains and scratches, the ceiling was damaged, and there were termites or flying ants inside near windows. Again, staff was so kind.

The people were lovely and friendly, check in was quick and easy, and the room was clean and comfortable. 100% recommend

Very nice stuff nothing was too much trouble. Made the stay a good one.

Our go-to hotel if we need somewhere to stay before a Heathrow flight. The staff are all very friendly, food is excellent (both dinner and breakfast), plentiful parking. We stayed in an executive room this time - we liked the extra space and would book this again. Last time we were there we were helping some friends who had suffered a tragedy that day, and I managed to knock over a large G&T. Even without knowing what we were dealing with, the lady behind the bar calmly cleared up the mess and sorted a fresh one - no charge and no judgement. We really appreciated her kindness.

Nice rooms, great food,really friendly staff